3A: OPERATIONS MANAGEMENT Flashcards
1
Q
What is operations management?
A
Operations management involves coordinating and organising the activities involved in producing the goods or services that a business sells to customers
2
Q
What is Efficiency?
A
Efficiency is how productively a business uses its resources when producing a good or service
3
Q
What if effectiveness?
A
Effectiveness is the extent to which a business achieves its stated objectives.
4
Q
What is the role of an operations manager?
A
Operations managers have the responsibility of implementing strategies that improve a business’s operations system and contribute to the achievement of various business objectives.
