369 Questions: Part 4 Flashcards

1
Q
Under Civil Service Rules, reversion necessarily involves a/an: 
A. Change of class 
B. Change of department 
C. New probationary period 
D. Unsatisfactory
A

A. Change of class

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2
Q

Under Civil Service Rules, a Departmental Personnel Committee would most likely be established to hear an appeal from a /an:
A. Medical disqualification
B. Suspension of more than five days
C. Overall unsatisfactory rating
D. Denial of a request for late test administration

A

C. Overall unsatisfactory rating

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3
Q

In allocating a new position to an appropriation Civil Service class, the Personnel Department may not legally consider the:
A. Compensation to be paid encumbent
B. Experience of the present encumbent
C. Education required for effective performance
D. Tests of fitness to be used in selecting appointees

A

B. Experience of the present encumbent

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4
Q

Civil Service Rules permit selective certification for the purpose of
A. Improving a City service to the the community
B. Appointing persons who have bilingual skills
C. Helping departments meet their affirmative action goals
D. Filling positions which have been approved for the payment of a bilingual premium

A

D. Filling positions which have been approved for the payment of a bilingual premium

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5
Q
Under the existing sections of the Administrative Code and City Charter, the Personnel Department may establish, operate, and/or coordinate all of the following employee benefits except a/an:
A. Optical insurance plan 
B. Dental insurance plan 
C. Blood bank 
D. Income protection plan
A

D. Income protection plan

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6
Q

According to the policies of the Personnel Department, all disqualifications by the General Manager are final
A. Unless appealed to the Civil Service Commission
B. Except background investigations
C. Unless appealed to the courts
D. Except police record disqualifications

A

A. Unless appealed to the Civil Service Commission

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7
Q

If a City employee is arrested, the fact of his arrest to the employing Department:
A. For such action as it considers necessary
B. For such action as may be indicated by Civil Service rules
C. With a suggestion that the employee be considered for disciplinary action
D. With a recommendation that the department investigate the charges against the employee

A

A. For such action as it considers necessary

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8
Q

According to the Administrative Code, City employees may be permitted to take brief rest periods subject to three of the following provisions. The Code does not provide that rest periods
A. May not accumulated
B. Must increase work output
C. Must be recorded on appropriate registers
D. May not be taken before the first and last hours of the workday

A

C. Must be recorded on appropriate registers

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9
Q
A non-uniformed employee who is injured on the job is entitled to receive workmen's compensation payments beginning the day he is \_\_\_\_\_\_\_ and amounting to \_\_\_\_\_\_\_ % of his regular salary. According to the Administrative Code, the terms which best complete this statement are:
A. Injured; 90 
B. Certified off duty; 70 
C. Injured; 70 
D. Certified off duty; 90
A

D. Certified off duty; 90

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10
Q
According to the Administrative Code, it is the policy of the Council that adjustments to employee benefits shall be made only:
A. Once each fiscal year 
B. Once each calendar year 
C. Twice each fiscal year 
D. Twice each calendar year
A

A. Once each fiscal year

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11
Q
According to the Administrative Code, it is policy of the Council that adjustments to the Classification Plan which involve the allocation of positions shall be made only
A. Once each fiscal year 
B. Twice each fiscal year 
C. Once each calendar year 
D. Twice each calendar year
A

A. Once each fiscal year

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12
Q
As used in the Administrative Code, the term "Schedule A" means the salary classification plan for all positions in all City departments except positions in the 
A. Skilled craft services 
B. Exempt service 
C. Professional category 
D. Uniformed fire and police service
A

D. Uniformed fire and police service

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13
Q
With respect to Schedule A, the note "H" would most likely apply to a person who 
A. Works on ladders 
B. Operates a pavement breaker 
C. Cleans catch basins 
D. Operates computer equipment
A

A. Works on ladders

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14
Q

The Supervision Differential provided for in the Administrative Code would most appropriately be paid to a/an
A. Lead man in the skilled craft services
B. Regularly assigned, full-time supervisor
C. Chief assistant to the head of a City department
D. Employee acting as a supervisor in the absence of his supervisor

A

D. Employee acting as a supervisor in the absence of his supervisor

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15
Q
In commuting monthly vacation credits, deduction would most appropriately be made for any absenses in excess of \_\_\_\_\_\_\_ days personal leave or \_\_\_\_\_\_\_\_\_ days sick leave in any one service year. Of the following figures, the ones which best complete the statement are:
A. 15; 60 
B. 15; 90 
C. 30; 60
D. 60; 90
A

D. 60; 90

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16
Q
According to the Administrative Code, the basic reason for having a Suggestion Award Program is to
A. Improve City services 
B. Increase City safety 
C. Reward employee initiative 
D. Eliminate waste in government
A

C. Reward employee initiative

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17
Q

The Administrative Code establishes an “Employee Training and Development Program” for all classes of officers and employees of the City of Los Angeles. The overall purpose of this program is to
A. Identify outstanding employee so they can be recognized
B. Enhance promotional opportunities for non-management employees
C. Train and improve the performance of City employees
D. Develop a corps of competent management personnel

A

C. Train and improve the performance of City employees

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18
Q

Under the Administrative Code, the City’s tuition reimbursement program is to be operated in accordance with rules, regulations and standards established by
A. General Manager of the Personnel Department and the Advisory Management Council
B. Departmental Training Committees and the CAO
C. CAO and the General Manager of the Personnel Department
D. Advisory Management Council and the Departmental Training Committees

A

C. CAO and the General Manager of the Personnel Department

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19
Q
In Los Angeles, charges of unfair employee relations practices would most appropriately be investigated by the 
A. City Council 
B. Employee Relations Board 
C. Civil Service Commission 
D. CAO
A

B. Employee Relations Board

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20
Q
Aside from printing, what other service activity of the City is financed as a Revolving Fund activity? 
A. Mail 
B. Telephone 
C. Water and electricity 
D. None
A

D. None

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21
Q

How soon must protests be filed against proposed salary recommendations, and to whom?
A. By April 15 to the CAO
B. Live working days after April 15 to the CAO
C. By April 15 to the City Council
D. Five working days after April 15 to the City Council

A

B. Live working days after April 15 to the CAO

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22
Q

In the case of a proposed transfer under Charter Section 108, who determines the inability of an employee to perform his duties?
A. Department head
B. Personnel Department
C. Civil Service Commission
D. DPO of department from which the employee is to transfer

A

B. Personnel Department

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23
Q

When an employee feels that he is not sufficiently recovered to return to work following a work-related injury, and Personnel says he must return, what should the supervisor do?
A. File a counter-claim with Workman’s Compensation
B. Give leave without pay
C. Suspension without prejudice so that matter may come under jurisdiction of the Civil Service Commission
D. None of the above

A

B. Give leave without pay

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24
Q
What authority does the CAO use during times when recruiting is difficult or position reclassifications are pending? 
A. In lieu 
B. Substitue 
C. Temporary 
D. Limited
A

A. In lieu

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25
Q

Which portion of the Controller’s report on the condition of appropriations most interests department heads?
A. Unencumbered balance
B. Encumbered balance
C. Amount expended

A

A. Unencumbered balance

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26
Q
Who levies the annual tax rate if the City Council fails to do so?
A. Controller 
B. City Clerk 
C. Treasurer 
D. Controller and Treasurer
A

A. Controller

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27
Q

Which is a true statement about the accounting terms allotment and appropriation?
A. An allotment is less than an appropriation
B. An allotment is greater than an appropriation
C. The terms are equal
D. There is no basis for comparison

A

A. An allotment is less than an appropriation

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28
Q
The term used to denote an authority good for three months for materials or supplies, not to exceed $25 (Old, old, old) is: 
A. Yearly 
B. Quarterly 
C. Blanket 
D. Regular
A

C. Blanket

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29
Q
After the Controller exercises authority to prescribe a method of keeping and rendering account, who has the further responsibility to install accounts?
A. Treasurer 
B. Department heads
C. Controller, also 
D. CAO
A

C. Controller, also

30
Q
Provision is made in the Charter for the adjustment of salaries for the Mayor and other City officials. From where do the provisions for procedures for adjustments for General Manager and other bureau officials come from?
A. Ordinance 
B. Charter, also
C. Resolution 
D. CAO rules
A

A. Ordinance

31
Q
Which special purpose revenue goes to the General Fund?
A. State liquor license apportionment 
B. For hire trucking revenue 
C. Vehicle license fees
D. Special parking revenue
A

A. State liquor license apportionment

32
Q

The Office of Zoning Administration and the Board of Zoning Appeals are:
A. Separate agencies, one acting as the appeals board to the other
B. One and the same agency- no difference
C. One acts as a quasi-legistlative body and the other as advisory to the City Council
D. None of the above

A

A. Separate agencies, one acting as the appeals board to the other

33
Q

What types of investments can be made by independent departments which receive part of their revenue from Council appropriations?
A. Government bonds and stocks
B. Bonds and other evidences of indebtedness
C. Industrial stocks
D. Money must remain in the Treasury

A

B. Bonds and other evidences of indebtedness

34
Q

If money is missing from Petty Cash and there is no evidence of a break-in, who should be notified?
A. Controller and City Attorney
B. Controller, only
C. Police Department and Controller
D. Police Department, Controller and City Clerk

A

B. Controller, only

35
Q

The method by which status may be acquired in a class without examination is by:
A. Transer under 1016
B. Reversion
C. Reclassification
D. Can not be done under any circumstances

A

A. Transer under 1016

36
Q
An employee who is terminated on probation may request his/her name to reinstated to 
A. No list 
B. Eligible list 
C. Reserve list 
D. Both B and C
A

B. Eligible list

37
Q
Discussions of causes of "failure to delegate" will generally revolve around factors which are essentially 
A. Economic 
B. Psychological 
C. Organizational 
D. Legal
A

B. Psychological

38
Q
In a work organization, emphasis on standardization and uniformity is most often at the expense of 
A. Economy 
B. Control 
C. Simplification 
D. Flexibility
A

D. Flexibility

39
Q
Generally speaking, the administrative tool best suited to finding unequal work loads is 
A. Work count 
B. Production 
C. Time and motion study 
D. Functional organizational chart
A

A. Work count

40
Q

A weekly operating report comes out that is thought to be highly significant concerning line or operating performance. Regarding sending the report to line operating chiefs, it should be sent
A. At the same time, or sooner than it is sent to top management
B. To top management first, then in channels to operating management
C. By channels, to management and then for referral to line supervisors to answer any pertinent questions that top management may have
D. To line supervisors first for comment, and then to top management

A

C. By channels, to management and then for referral to line supervisors to answer any pertinent questions that top management may have

41
Q
A high degree of specialization or division of work is most likely to cause problems in the area of
A. Staffing 
B. Training 
C. Controlling 
D. Reviewing
A

A. Staffing

42
Q

The problem of whether services such as filing, duplicating, and stenographic services should be centralized or decentralized arises in large organizations, If decentralized, it is more likely that
A. Staff members are less likely to become specialized
B. Staff will attain a higher overall production rate
C. The error rate per project will be greater
D. It will be difficult to substitute for an absent employee

A

D. It will be difficult to substitute for an absent employee

43
Q

The extent that decentralization of decision making is desirable in an organization depends on
A. Competence of the decision maker
B. Scope and impact of decisions made
C. Scope and structure of the organization
D. Information needed for decision making

A

C. Scope and structure of the organization

44
Q
Different subdivisions of administrative organizations are normally based on 
A. Purpose 
B. Process 
C. Location 
D. Size
A

A. Purpose

45
Q
Establishing performance standards, measuring work, evaluating results and taking corrective action are, to the greatest extent, elements of what general management function?
A. Command 
B. Coordination 
C. Control 
D. Planning
A

C. Control

46
Q

The primary cause of the defective flow of work in a public agency that cannot be controlled is
A. Under staffing
B. Lack of adequate materials
C. Increase in the volume of work
D. Changes in work due to changes in planning

A

C. Increase in the volume of work

47
Q
If 8 out of 10 employees work overtime at least once and sometimes twice a week, it indicates: 
A. Poor planning 
B. Work overload 
C. Under staffing 
D. Cannot be determined
A

C. Under staffing

48
Q

In a public agency, an administrative procedure which meets the requirements of due process is
A. Defined (required by legally recognized process)
B. Results in a court decision
C. Admissible as evidence
D. Result of careful review of comprehensive evidence

A

A. Defined (required by legally recognized process)

49
Q
The terms "ranking", "classification", "factor comparison" and "point rating" describe separate approaches to 
A. Performance appraisal 
B. Salary administration 
C. Employee selection 
D. Project evaluation
A

C. Employee selection

50
Q
In salary administration, a "flat rate" plan would most likely be distinguished from a 
A. Bonus plan 
B. Five step plan 
C. Cost of living adjustment 
D. Multiple pay-grade class
A

B. Five step plan

51
Q

In order for a Council Member to bring up an unscheduled resolution, the Council President must:
A. Approve
B. Get initials of 10 Council members on the proposed resolution
C. Get the initials of 8 Council Members on the proposed resolution

A

C. Get the initials of 8 Council Members on the proposed resolution

52
Q

Council Members receive Council agendas how many days before a Council session?
A. One
B. Two
C. Three

A

B. Two

53
Q

When the Council approves an ordinance, it is transmitted to the Mayor:
A. The same day after adjournment
B. Immediately
C. At the end of the next day’s session

A

C. At the end of the next day’s session

54
Q

When the Mayor increases limitations on a budget item that was previously approved by the City Council. The Council may:
A. Reduce the amount by 10% if approved by 3/4 of the Council
B. Reduce the item to the amount previously approved by the Council
C. Increase the amount by 10% if approved by 3/4 of the Council

A

B. Reduce the item to the amount previously approved by the Council

55
Q
By what means can an amendment to the City Charter appear on the ballot? 
A. Initiative only 
B. Resolution only 
C. Initiative and resolution 
D. Initiative and ordinance
A

D. Initiative and ordinance

56
Q
Any matter such as a petition or communication from a department upon which Council action is desired is first filed with:
A. Council Member most concerned 
B. CAO
C. City Clerk 
D. Mayor
A

C. City Clerk

57
Q

If the City Planning Commission disapproves an application for a zoning charge, the City Council may adopt the ordinance to effect the change by:
A. Majority vote
B. 2/3 vote
C. Unanimous vote, if 12 members are present
D. None of the above

A

B. 2/3 vote

58
Q

Compare the City Zoning Administrator with the Board of Zoning Appeals:
A. One and the same, with similar duties
B. One and the same, with different duties
C. Separate bodies, one acting as appellant agency for the other

A

C. Separate bodies, one acting as appellant agency for the other

59
Q

In a regular Council meeting, which is acted upon first?
A. Introduction and first reading of an ordinance
B. Reports of special committees
C. Reports of standing committees
D. Resolutions

A

A. Introduction and first reading of an ordinance

60
Q
A Council Rule may be suspended provided that a minimum number of members of the Council voting for suspension of the rule is:
A. Majority of those present 
B. Majority of all members 
C. 2/3 of all members present 
D. 2/3 (10) of all members
A

D. 2/3 (10) of all members

61
Q

According to Robert’s Rules of order, if the City Council is considering a question and a member proposes a motion to amend the original question, the:
A. Proposed amendment becomes the immediate pending question
B. Proposed amendment is out of order
C. Discussion of the original question must be completed before the amendment can be considered

A

A. Proposed amendment becomes the immediate pending question

62
Q

In discussing factors influencing evaluation of departmental budget requests, it would be appropriate to observe that formal justification:
A. Is the only factor of critical importance; proper justification virtually guarantees approval
B. Is necessary but not alone sufficient; other factors must also be considered
C. Is desirable but not necessary; justification affects priorities, not basic evaluation
D. Largely irrelevant; the main purpose of justification is to force systematic analysis by operating departments

A

B. Is necessary but not alone sufficient; other factors must also be considered

63
Q

Under what conditions can be emergency appointment of 240 days be extended?
A. Under no conditions
B. Break in service for one month, but position is in a different division
C. Break in service for one month, in a new department
D. Different person with no break in service

A

A. Under no conditions

64
Q

Who meets to consider and pass upon the merits of service ratings assigned to non-represented employees?
A. Civil Service Commission
B. Departmental Personnel Committee
C. CAO

A

A. Civil Service Commission

65
Q
When an employee transfers, promotes or reverts to a position in a different Council controlled or proprietary department, his/her personnel folder must be forwarded in:
A. 10 days
B. 30 days 
C. 60 days 
D. 90 days
A

B. 30 days

66
Q
Which department periodically reviews the City's classification structure? 
A. Civil Service Commission 
B. CAO 
C. City Attorney 
D. Personnel 
E. All of the above
A

D. Personnel

67
Q
When class consolidations are adopted by the Civil Service Commission, who reviews those actions and the need for additional pay grades?
A. Mayor
B. Council 
C. Council and Mayor
D. Personnel 
E. CAO
A

D. Personnel

68
Q
The City Attorney approves all the following except:
A. Contracts 
B. Leases 
C. Bonds
D. Insurance policies 
E. All of the above
A

E. All of the above

69
Q
The maximum amount of time for a departmental leave is:
A. 15 calendar days 
B. 15 working days 
C. 30 working days 
D. Six months
A

A. 15 calendar days

70
Q

The chief purpose of a Work management study is:
A. Determine the amount of work now being done
B. Determine methods for improving efficiency of job performance
C. Determine wage levels needed to attract and retain employees

A

B. Determine methods for improving efficiency of job performance