3.6 Human Resource Performance

Question 1

What organizational design does Amazon use to motivate employees?

Answer 1

Job enrichment

Question 2

What term does Jeff Bezos advocate

Answer 2

2-pizza teams

Question 3

What’s a 2-pizza teams?

Answer 3

small autonomous teams with their own goals that can be fed by 2 pizzas
This means that employees have lots of different responsibilities and are tasked with solving a complex problem.

Question 4

What doe employees also get out of the 2-pizza system?

Answer 4

Job empowerment

Question 5

Who says ‘big teams usually wind up just wasting everybody’s time.’?

Answer 5

Richard Hackman

Question 6

Does Netflix describe an organization as a team or family?

Answer 6

A team, therefore underperformers have to leave

Question 7

How long did the Winter of Disconnect last?

Answer 7

1978-1979

Question 8

Name 3 events that took place at the winter of disconnect

Answer 8

1) Trade unions kept on going on strike getting wage increases of 10-30%
2) After a strike of several months in November 1978 Ford’s workers got a pay increase of 17%
3) Lorry drivers went on strike in December 2018, asking from wages up to 40%

Question 9

What was the effect of lorry drivers going on strike

Answer 9

Petrol was not delivered to petrol stations anymore, so all petrol stations closed.

Question 10

Give one exmaple of A company giving autonomy to workers an breeding success (Intrapeneurship)

Answer 10

1) Google giving workers autonomy led to GMAIL being cretaed as they can work on their own projects
2) Sony giving their workers autonomy led to PS4 being created
Examples of diversified product portolfio and cross subsidiasation of costs.