3.6 Human Resource Management Flashcards
Employee engagement
The extent to which employees are committed to their work, motivated to contribute to
organisational success, and feel a sense of fulfillment and connection to their job and
workplace.
Talent development
The strategic process of identifying, attracting, developing and retaining skilled employees to
meet current and future organisational needs.
Training
The process of providing employees with specific knowledge, skills and competencies to
improve performance and productivity in their current roles.
Diversity
The presence of a variety of backgrounds, perspectives and characteristics within a workforce,
including differences in race, gender, ethnicity, age and sexual orientation.
Hard human resource management
A management approach that treats employees as just another resource for the achievement
of business goals.
Soft human resource management
A management approach that aims to empower employees and support them to achieve their
potential.
Labour turnover
The rate at which employees leave and are replaced within an organisation over a specific
period, often expressed as a percentage of the total workforce.
Functional structure
An organisational design where employees are grouped based on their specialised functions,
such as marketing, finance or operations.
Product-based structure
An organisational design where employees are grouped according to the products or services
they work on
Regional structure
An organisational design where employees are organised based on geographic regions,
accommodating differences in local markets, regulations or customer needs
Matrix structure
An organisational design that combines elements of both functional and product structures,
allowing employees to report to multiple managers and work on cross-functional teams.
Authority
The power or right to give orders and make decisions
Span
The number of subordinates or employees directly reporting to a manager.
Hierarchy
A system of ranking and organising individuals or groups within a business based on
authority, responsibility and status.
Delegation
The process of assigning authority to subordinates to carry out specific tasks or decisions,
while retaining overall accountability.
Centralisation
The concentration of decision-making authority at the top levels of an organisation.
Decentralisation
The distribution of decision-making authority to lower levels of an organisation, allowing
greater autonomy
Human resource plan
A strategic document that outlines workforce needs, goals and strategies for recruitment,
development and retention of employees.
Recruitment
The process of attracting, sourcing and selecting qualified candidates to fill job vacancies
within a business
Redeployment
The transfer of employees from one role or department to another within the same business,
often to meet changing business needs or utilise existing skills.
Redundancy
The termination of employment due to the elimination of a job role or position that is no
longer necessary or viable within an organisation.
Piece rate
A compensation system where employees are paid based on the number of units or pieces
they produce or complete
Commission
A form of compensation tied to sales or performance, usually calculated as a percentage of
sales revenue generated.
Salary
A fixed, regular payment paid to an employee on a monthly or annual basis, regardless of the
hours worked or output produced.
