3.6 Decision Making To Improve Human Resource Performance Flashcards

1
Q

What are some roles of HR?

A

-law
-pay review
-redundancies
-employee disputes
-performance reviews
-disabilities and special requirements
-health and safety
-GDPR
-recruitment
-holiday pay
-minimum wage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the 6 HR objectives and values?

A
  1. Number, skills and location of employees e.g recruitment
  2. Employee engagement e.g fully involved, motivated and productive
  3. Talent development e.g attracting, development, engagement and retention of good staff
  4. Training e.g induction training, incompetencies/skills, to allow job rotation/enrichment
  5. Diversity e.g meeting legal requirements and recognising benefits
  6. Alignment of employee/employer values e.g to get employees ti share the same values as the organisation or to align HR objectives with corporate objectives
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is an HR strategy?

A

A plan to achieve an organisations HR objectives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the two HR strategies?

A

Hard and Soft

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is a hard HR strategy?

A

Treats employees as a resource of the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is a soft HR strategy?

A

Treats employees as the most important resource in the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the features of hard HR management?

A
  • identifying work force needs of the business
  • short term changes in employee numbers
  • minimal communications (top down)
  • pay, enough to retain and recruit
  • little empowerment or delegation
  • appraisal systems focused on making judgements about staff
  • taller organisational structures
  • suits autocratic leadership styles
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the features of soft HR management?

A
  • strategic focus on longer term workforce planning
  • strong and regular two way communication
  • competitive pay structure, with suitable performance related rewards
  • employees empowered and encouraged to seek delegation and responsibility
  • flatter organisational structures
  • suits democratic leadership style
How well did you know this?
1
Not at all
2
3
4
5
Perfectly