3.6 Flashcards
HR objectives
manage workforce, help reach full potential, support employer/employee relations
Productivity
Labour turnover and retention
motivation levels
Internal influences
Business culture
Other departments objectives
Funding
External factors
economy
legislation
ethics
technological improvements
Hard vs Soft
Hard
-seen as resource and replaceable
-normally short term hire
-motivation is money
appraisals are judgemental
training is only done to meet production needs
Soft
-employees seen as important
- long term
-motivation through money and empowerment
-appraisals aim to develop for both
-training done to meet development needs of employees
Labour productivity
output per worker in time period
measures motivation, the need for training and how tech could improve it
Labour cost per unit
how much employees are paid to produce 1 unit
can be reduced by increasing productivity or only paying on piece rate pay
Employee cost
% = cost/rev*100
Labour turnover
no. staff leaving/ avg staff employed*100
Labour retention
no. staff at end/no.at start*100
Labour retention
no. staff at end/no.at start*100
Job design
Outlines the detailing and organisation of what is to be done and how.
Influencing job design
Range and nature of tasks
Number of people needed
Ordering speed
External factors- technology and legislation
Organisational structure and Hierarchy
Organisation Design
Tall
-Long chains of command
-Narrow span of control
Flat
-Short chains of demand
-Wide span of control
Centralised
Decisions made by seniors
Decisions made quickly
Can be demotivating for employees
Decentralised
Decisions delegated throughout business
