3.5.1 Strategies for promoting health Flashcards
Yale model of communication - Persuasion & attitude: Hovland-Yale model
Persuasion
The process of changing attitudes.
Yale model of communication - Persuasion & attitude: Hovland-Yale model
What 4 factors did this approach focus on that affected the communication process which influenced persuasion and attitude change?
- The communicator: who is it that is seeking to persuade us?
- The message: what is the content of the message?
- The medium/channel: how is the message conveyed?
- The audience: to whom is the message directed?
Yale model of communication - Persuasion & attitude: Hovland-Yale model
Factor 1: The communicator
- Experts are more persuasive than non-experts. Baron and Byrne (1997) suggest this is why TV adverts often put experts in white coats.
- Credibility, status and attractiveness of the communicator plays a part. Attractive people are usually well-liked and so more agreed with.
- Some research suggests people who speak faster are more persuasive. This is because it’s believed the person knows what they are talking about (Baron and Byrne, 1997).
Yale model of communication - Persuasion & attitude: Hovland-Yale model
Factor 2: The message
- Appears more effective for a communicator to present a 2-sided, balanced argument to try and persuade and undecided audience. McGuire (1964) suggested 2-sided arguments mean people get ‘inoculated’ against later arguments.
Yale model of communication - Persuasion & attitude: Hovland-Yale model
Fear in the message
Fear arousal seems to be effective if the message creates a substantial fear in people, if the message provides a simple way of coping with the fear and if the recipients believe the dire warning will definitely affect them.
If a message scares people but does not hit the other criteria, people are more likely to ignore/reject the message.
Yale model of communication - Persuasion & attitude: Hovland-Yale model
Mood and the message
Mood can affect the extent to which we are affected by a mesage.
When people evaluate a message, their attitudes may reflect other external factors, such as the weather, rather than the content of the info being conveyed.
Yale model of communication - Persuasion & attitude: Hovland-Yale model
Mere exposure therapy
Zajonc - ‘Mere repeated exposure of the individual to a stimulus is a sufficient condition for the enhancement of his attitude towards it’.
For example, music played frequently may be rated as better than those heard once.
Yale model of communication - Persuasion & attitude: Hovland-Yale model
Factor 3: The channel/medium
- Many different ways to get across a message- face-to-face, newspaper, TV, email etc.
- Face-to-face interaction seems particularly good for persuading people.
- With complicated messages, printed media is often more effective than visual messages, possible because people pay more attention to and recap written material (Lippa, 1994).
Yale model of communication - Persuasion & attitude: Hovland-Yale model
Factor 4: The audience
- Yale research found different audience attributes (intelligence, personality and gender) affected the degree of persuasion of a message.
- Intelligence may increase people’s understanding of a message, but decrease their agreement since they might spot weak points.
- Studies suggest people of moderate intelligence/self-esteem are more easily persuaded by messages (Wood and Stagner, 1994).
Janis and Feshbach (1953) - Fear arousal
Aim
To investigate potential adverse effects and defensive reactions to fear appeals.
Janis and Feshbach (1953) - Fear arousal
Participants
200 American high school students (mean age: 15).
Janis and Feshbach (1953) - Fear arousal
How were ppts allocated to conditions?
Randomly allocated.
Janis and Feshbach (1953) - Fear arousal
What groups were ppts split into?
- Strong fear appeal
- Moderate fear appeal
- Minimal fear appeal
- Control group
Janis and Feshbach (1953) - Fear arousal
IV
Level of fear ppts were exposed to.
Janis and Feshbach (1953) - Fear arousal
DV
Ppts’ reported responses on the questionnaire about their fear levels.
Janis and Feshbach (1953) - Fear arousal
What were all groups shown?
What differed?
Each group received a recorded lecture on tooth decay and oral hygeine recommendations, using same speaker/manner/duration.
The difference between groups was the level of fear employed in the lecture.
Janis and Feshbach (1953) - Fear arousal
High-fear group
Saw a film containing 71 different references to tooth decay, gum disease, discoloured teeth, drills, cancer etc.
Many of the warnings were illustrates with 11 graphic photographs.
Janis and Feshbach (1953) - Fear arousal
Moderate-fear group
Saw a movie discussing the same topics, but with only 49 anxiety-inducing references and 9 photos of less graphic images.