3.4 Decision making to improve operational performance. Flashcards
1
Q
Define operational objectives& name 3?
A
Operational objectives are targets set for production.
Quality Costs Flexibility Efficiency Innovation Environment Speed of response Dependability
2
Q
What is added value?
A
ADDED VALUE=SALES REVENUE-COST OF BOUGHT IN GOODS OR SERVICES
3
Q
Name 3 Internal influences on operational objectives?
A
Nature of product
Availability of resources
Other departments
Overall objectives
4
Q
Name 3 external influences of operational objectives?
A
Competitors performance Market conditions Demand for product Changing customer needs New technology
5
Q
5 common methods of production
A
Job production-