3.2 Feedback and Review Process Flashcards

1
Q

What benefits do early and frequent feedback offer?

A

Early feedback allows for early communication of potential problems, preventing costly reworks, missed deadlines, blame games, and project failure.

It also helps to prevent misunderstandings about requirements and ensure that changes to requirements are understood and implemented correctly.

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2
Q

What are the activities in the review process?

A
  • Planning
  • Review Initiation
  • Individual Review
  • Communication and Analysis
  • Fixing and Reporting
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3
Q

Define the Planning phase of the Review Process.

A

Defining the scope of the review, including the purpose, the work product to be reviewed, quality characteristics to evaluate, focus areas, and exit criteria.

Supporting information such as standards and timeframes should also be defined.

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4
Q

Define the Review Initiation phase of the Review Process.

A

The goal is to make sure everyone and everything needed are prepared to start the review. Make sure that everyone involved has access to the work product, understands their role and responsibilities, and receives everything they need to perform.

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5
Q

Define the individual review phase of the Review Process.

A

Every reviewer performs an individual, independent review to assess the quality of the work product. Each person should identify and log anomalies, recommendations, and questions.

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6
Q

Define the communication and analysis portion of the Review Process.

A

Anomalies need to be analyzed and discussed to determine if they are defects or not. Status, ownership, and required actions should be determined. The overall quality level of the work product, and required action items for it are also determined at this time.

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7
Q

Define the fixing and reporting phase of the Review Process.

A

For every defect, a report should be created so corrective actions can be followed up. Once exit criteria are reached, the work product can be accepted.

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8
Q

What roles are part of the Review Process?

A
  • manager
  • author
  • moderator / facilitator
  • scribe / recorder
  • reviewer(s)
  • review leader
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9
Q

What is the role of the manager in the review process?

A

They decide what will be reviewed and provides resources including staff and time.

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10
Q

What is the role of the author in the review process?

A

They create and fix the work product under review.

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11
Q

What is the role of the moderator in the review process?

A

They ensure the effective running of meetings, including mediation, time management, and letting everyone speak freely.

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12
Q

What is the role of the scribe in the review process?

A

They collect anomalies from reviewers and record review info including decisions made, actions items, and defects discovered.

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13
Q

What is the role of the reviewer in the review process?

A

They perform the actual review. They may be someone working on the project, a subject matter expert, or any stakeholder.

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14
Q

What is the role of the review leader in the review process?

A

They take overall responsibility for the review, including who will be involved and organizing when and where the review will take place.

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15
Q

What types of reviews are there?

A
  • informal reviews (unstructured)
  • walkthroughs (led by the author)
  • technical reviews (formal, find bugs, determine quality)
  • inspections (most thorough)
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16
Q

What makes reviews more successful?

A
  • clear objectives and measurable exit criteria
  • using the correct review type to meet the objectives and the work context
  • reviewing small chunks to maintain focus
  • providing review feedback to stakeholders and authors
  • providing adequate time to participants to prepare
  • management support
  • promoting reviews as part of org culture
  • training participants for the review process
  • facilitating meetings