3 x 3 Writing Process Flashcards
Phase I - Prewriting
Analyze, Anticipate, Adapt
Phase II - Writing
Research, Organize, Compose
Phase III - Revising
Revise, Proofread, Evaluate
3 basic of business writing
prewriting, writing, revising
prewriting steps
- Analyze the situation that you confront:
- What do you want to communicate to a reader?
- What does a reader need to know, do, or think about?
- How can you communicate this information effectively, clearly, and directly?
- Can your reader or readers act on the information you communicate in a way that provides the results you hoped for? - Sort out facts, ideas, and feelings that you need to clarify before you start writing
- Gather the information you need
writing steps
- Organize key information into a loose outline
- Check your outline to ensure it presents key information most effectively
- Write as clearly and concisely as possible
- Learn to recognize several styles for writing business correspondence, including
- author-centered writing (“I” view) and reader centered writing (:you” view)
- direct text construction (to-the-point) and indirect text construction (delayed impact)
- informative style 9factual) and persuasive style (opinionated)
- descriptive writing (“as is”) and reflective writing (“as could or should be”)
- format (professional) and information (cordial) tone - Learn to format different types of texts into memos, letters, and short reports, including
- internal and external memos
- informative and persuasive memos
- good news and bad news letters
- analytical and informative reports
revising steps
- proofread your text for grammar, spelling and punctuation errors
- evaluate your text to consider whether it meets the goal you want to reach
prewriting - analyze
Decide on your purpose. What do you want the receiver to do or believe. What channel is best?
prewriting - anticipate
Profile the audience. What does the receiver already know? Will the receiver’s response be neutral, positive, or negative?
prewriting - adapt
What techniques can you use to adapt your message to its audience and anticipated reaction?
writing - research
Gather data to provide facts. Search company files, previous correspondence, and the internet. What do you need to know to write this message?
writing - organize
Group similar facts together. Decide how to organize your information. Outline your plan and make notes.
writing - compose
Prepare a first draft, usually writing quickly.
revising - revise
Edit your message to be sure it is clear, conversational, concise, and readable.
revising - proofread
Read carefully to find errors in spelling grammar, punctuation, names, numbers, and format.