3. Types of ICT system Flashcards
What does a payroll system do and what is its output
- This system calculates payments such a salary and bonuses
- Its output is a payslip with their monthly wage.
What does a personnel system do and what is its output
This system deals with recruitment, induction training and departure of staff. It’s output is statistics such as staff turnover and staff absence.
What does an accounting system do and what is its output
- It keeps formal accounts of Financial transactions to keep track of money coming in and out
- Its output is a detailed account of monetary funds.
What is a legacy system and why is it never replaced
- This is an existing system that has been used for many years
- Replacing it would be expensive
- Replacing it would be disruptive
- The new system would not improve the current system
What is a back office system
- This system runs the businesses administration processes which do not deal directly with customers
- e.g. Producing statements and updating stock records in a bank.
Name the 3 day to day working systems
A transaction processing system Document approval workflow Document management system
What is a transaction processing system
This system deals with day to day transactions of an organisation, they carry out repetitive business activities e.g. Sales of goods
Document approval workflow
- This is when a document is passed between staff to be reviewed and approved
- e.g. Insurance claims
What is a document management system
This system controls the storage and retrieval of documents
Customer relationship management system
This allowed business to collect, update and maintain all its customer data in one centralised location.
Decision support systems
- This converts raw data into information that can be used to make high quality decisions
- This is used in hospitals to help doctors make smart judgments
E-Commerce systems
Removes the possibility of double booking and means fewer staff is needed.
