3. Art Of Working With Others Flashcards
What two things do people desire?
Esteem and affection
What two things did Jesus say we are?
Salt and light
What is the law of human engineering called?
Synergism
What are the two basic truths in understanding people?
- We are all different
2. We are all acting and reacting in different environments
List the three possible solutions to people problems
- Change the situation
- Change the person
- Change oneself
What is a personality?
A combination of traits, habits, values, and tendencies that make an individual uniquely themselves
A person with a pleasant and cheerful disposition frequently —
Smiles
A good conversationalist must be a good —
listener
In order to help others you need a —
Positive self image
List five ways to stimulate action in others
- Show respect for your associates
- Show faith in your subordinates
- Use commands sparingly
- Encourage subordinates to speak up
- Give people room to grow
You should use your power to intimidate people
False
There is no such thing as constructive criticism
True
Criticise privately, but praise publicly
True
A true leader blows up and retaliates when criticised
False
A leader should use and abuse people
False