3 Flashcards

1
Q

Global marketing strategy

A

businesses don’t differentiate its products or marketing between countries

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2
Q

Global brands

A

A global brand views the world as a global marketplace and creates products that will suit a world audience

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3
Q

Global marketing decisions

A

In global marketing the promotional message may be the same all over the world leading to reduced average marketing costs, economies of scale

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4
Q

Disadvantages to global marketing

A

Differences in consumer needs, wants and usage patterns for products

Differences in consumer response to marketing mix elements.

Differences in brand and product development and the competitive environment

Differences in the legal environment, some of which may conflict with those of the market

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4
Q

Advantages to global marketing

A

Economies of scale can be achieved in both production and distribution

This will mean lower than average marketing costs

Power in the market as the brand is known

Consistency in brand image

Ability to leverage good ideas quickly and efficiently

Uniformity of marketing practices

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5
Q

Glocalisation defined

A

is used to describe products and services that are both developed and sold to global customers but designed so that they suit the needs of local markets.

is a combination of the words ‘globalisation’ and ‘localisation’

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6
Q

Glocalisation and the local market

A

Glocalisation businesses are aware of the importance of combining relevant, transferrable products with the heritage and authenticity of local identities

Products or services are designed to benefit a local market while at the same time being developed and distributed on a global level.

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7
Q

Different marketing approaches - PEG

A

The decision whetherproducts soldin a new international market should be adapted or standardised.
To what extent can a MNC design and market a truly global product.

Polycentric – adapt to each market to appeal to local customers to maximise revenue

Ethnocentric – standardise the product for all markets to keep costs low

Geocentric – a mixture of the two

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8
Q

Polycenric

A

The international approach is the polycentric model – adapting the marketing mix to maximise sales in different countries

Each host country is unique

Each subsidiary business in each country should develop its own marketing strategy

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9
Q

Ethnocentric

A

Products sold without adaptation

A business which believes that a success story in one country can translate to all other countries in which it operates

Foreign operations are subordinate to domestic markets

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10
Q

Geocentric

A

Business can have some of the advantages of a standardised global approach to get economies of scale but cater for needs of individual markets to maximise sales
Branding may be done on a global basis

The businesses has a world wide approach to marketing and its operations become global

A global MNC will have manufacturing and processing facilities around the world to serve the various regional and national markets through a complicated but well co-ordinated system of distribution networks

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11
Q

Standardised product

A

marketing globally means wherever you travel you will be able to to buy the same product

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12
Q

Adapted product

A

Coca-Cola makes its products sweeter for some markets to take account for local tastes

in Canada it has taken the decision to make it less sweeter bring it in line with other counties.

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13
Q

standardised location

A

Distribution in national markets such as the United Kingdom will probably involve goods being moved in a chain from the manufacturer to wholesalers and onto retailers for consumers to buy from.

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14
Q

Adapted location

A

In an overseas market there will be more parties involved because the goods need to be moved around a foreign market where business practices will be different to national markets.

For example agents might be used to sell products in other countries

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15
Q

standardised price

A

Setting international prices is very complex
It is unlikely that a MNC will attempt to gain the same price in Mexico or Brazil as it does in Germany or France due to the disposable income of the population

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16
Q

adapted price

A

Business needs to consider factors such as;
the cost of transporttariffs or
import duties
exchange rate fluctuations,
personal disposal incomes of the target market
the currency they want to be paid in
the general economic situation of the country and how this will influence pricing

17
Q

Standardised Promotion

A

Standardised marketing can be used internationally
This type of marketing strategy conforms to work across different cultures and countries to promote a product
This reduces costs and ensures the brand is known world wide

18
Q

Adapted promotion

A

Advertising messages in countries may have to be adapted because of language, political climate, cultural attitudes and religious practices.

19
Q

market penetration (ansoff)

A

Market penetration on a global basis means selling more products to existing customers

Marketing teams may look to see if frequency of use or purchase can be increased

This is a very low risk strategy as the customers are already very loyal

20
Q

product or service development

A

New product development in marketing can be critical to keep customers buying more

This strategy may be used to replace the normal product with a better one

21
Q

Diversification

A

new product new market

Diversification is the most risky of the four strategies as it means providing new products for new markets

A business will do this in an attempt to move away from shrinking markets and into new more attractive markets

21
Q

Market development

A

Market development means taking products that already exist and finding new global markets for them

This may mean moving into countries that have had trade liberalisation

22
Q

Niche market defined

A

small specialised market which caters for a particular product or service

23
Q

Cultural sensitivity

A

Having cultural sensitivity,
means understanding that
people all over the world have
different interests and values

Having a sensitivity to cultural
diversity in communication is the
key to smooth international
business

For example a business greeting in
Japan would be a bow – with
different degrees having different
meanings

In Western cultures the more
familiar business greeting would
be a firm handshake

24
Q

Cultural diversity

A

The phrase ‘Cultural
Diversity’ means a range of
different societies or people of
different origins, religions and
traditions all living and
interacting together

24
Q

Global Niche market

A

A global niche market is a very small market in each country, but the
combination of all the countries together make enough demand to
make the business profitable

E.g Harley Davison motor cycles The product is made in the USA and 38% of their sales are in International markets

25
Q

Advantages of selling in a global Market niche

A

There is less competition and
greater customer loyalty in niche
markets.

Prices are likely to be higher and
therefore profits may be greater.

Risk may be reduced

Specialist products reduce PED
and premium prices may be
possible

26
Q

Disadvantages of Selling in a global market

A
  • Some of the possible global
    economies of scale may not be
    achievable as each market will
    need individual attention
  • Co-ordination and
    communications may be more
    difficult across differing brands and
    markets
  • Some products may require unique
    ingredients or production
    techniques reducing the scope for
    economies of scale
27
Q

4ps on cultural niches

A

product
price
place
promotion

28
Q

products in global market

A

Products that succeed in global markets are usually at the premium end of the market

prime example is supercars which appeal to only a small number of a countries population by bought by many customers in different countries

29
Q

Pricing strategy in a global market

A

Global niche markets provide an
opportunity for businesses to
charge premium prices as the
products tend to be more
unique

30
Q

Place in a global niche market (distribution)

A

Niche products can reach a global
audience easily thorough websites

Alternatively agents may be used in
other countries apart from the host
country e.g. Bentley showroom in
Dubai which includes a VIP area

31
Q

Promotion in a global market

A

Promotion is just the
communication aspect of the
entire marketing function.

marketing in global markets may be more targeted than mass market marketing

The promotional message must be
able to reach across cultures

Brands have to be careful not to
devalue the brand image by
discounting

32
Q

cultural factors

A

include; Beliefs, moral values, traditions, language,
laws held by a country

33
Q

social factors

A

lifestyle, religion(s), economic wealth, family
structures, education, and political systems held by a country

34
Q

high context countries

A

china
korean
Japanese
Arab
Greek

these countries :
establish social trust first
value personal relations and good will
agreement by general trust
negotiations slow

35
Q

low context countries

A

Italy
England
North America
swiss …

these countries :
get down to buisiness first
negotiation as quick as possible
value expertise and performance
agreement by contract

36
Q

cultural implications examples

A

pepsi lost market share in Asia when it changed its vending machines from deep
blue to light blue.Light blue is a symbol of death and mourning in Southeast Asia

Ikea have a work bench called fartfull

language barriers can lead to inappropriate branding and promotions

some businesses can cut costs using google translate

37
Q
A