(3, 1) - Collaboration and Effective Supply Chain Management Flashcards
Professor Martin Christopher suggests that ‘the changes implied in the emerging supply networks require that supply chain management react to 7 major business transformations. What are they?
FROM supplier centric TO customer centric
FROM push TO pull
FROM inventory TO information
FROM transactions TO relationships
FROM trucks n sheds TO end to end pipeline management
FROM functions TO processes
FROM standalone competition TO network rivalry
What is PADI?
Pragmatism, administration, divergence and integration. It is used to support the development of collaborative relationship supply chain strategies. It categorises values, drivers and priorities and can be used to locate the position of organisations on a wide range of issues.
External emphasis, Objective focus: Pragmatism
Internal emphasis, Objective focus: Administration
External emphasis, Subjective focus: Divergence
Internal emphasis, Subjective focus: Integration
What must an organisation consider in relation to an implementation plan when trying to get a collaborative supply chain strategy?
Partnership agreements
Development of trust
Monitoring and managing of risks
Effective communication across the whole supply chain
Implementing effective performance measurement
Understanding the relationship cycle
Effective change management
Managing issues arising from a long term relationship
What is shared services?
One method for delivering collaboration within the supply chain. Services shared can include finance, IT, Human resources, printing, reprographics, procurement and supply. These can be extended to supply network partners.
What is a buying consortium?
Collaboration and aggregated buying is done with multiple organisations or buyers to deliver more value to those participating in the buying consortium.
As a collaborative strategy extends further into the supply network, the complexity will increase. What are important elements to facilitate an increase within the supply chain.
Collaborative communication Data and systems integration Integrated supply chain management processes Collaborative management Integrated resource management
What 3 categories of stakeholders need to be considered when setting a collaboration supply chain strategy?
Internal stakeholders (everyone in the organisation) Primary external or connected stakeholders (suppliers, customers, finances etc.) Secondary external stakeholders (government, regulatory bodies etc.)
Influencing stakeholders is a key part to a procurement managers job. To do this an effective communication plan is required. What headings might be in a communication plan table?
Name Stakeholder group Individual characteristics Message Communication method When Responsible
Influencing stakeholders may be approached differently depending on the group. What models can be used to segment stakeholders?
Professor Gerard Egans groupings of stakeholders
Aubrey Mendelows power-interest stakeholder matrix
What are the 3 nodes of change management?
Current situation - stakeholders will have invested their time and resources in the current situation and may be resistant to change
Change management - facilitates the transition of stakeholders to move from where they are to where you want them to be
Desired outcome - An integrated vision, implementing industry level collaboration within the supply chain
What is a change agent?
Often a senior manager or individual with the power to influence those affected by change. They may also be an external consultant with skills and experience in change management.
What are the 3 responses to influence of change?
Resistant (oppose the change, may avoid or undermine it)
Compliant (lacks enthusiasm or support for change)
Acceptance (agree with the need for change and plan to make it a reality)
