2nd Test

Question 0

Benefits of planning

Answer 0

Persistence Direction Motivation Creation of task strategies

Question 1

Steps to rational decision making

Answer 1

1. Define the problem 2. Identify decision criteria 3. Weight the criteria 4. Generate alternative courses of action 5. Evaluate each alternative 6. Compute the optimal decision

Question 2

Pitfalls of planning

Answer 2

False sense of certainty Not adapting & Detachment of planners

Question 3

Set goals S.M.A.R.T

Answer 3

Specific, Measurable, Attainable, Timely

Question 4

Developing effective action plans

Answer 4

-how -who - with what - when

Question 5

Tracking progress

Answer 5

-set -gather and provide -proximal goals -performance feedback - distal goals

Question 6

Strategic plans

Answer 6

Clarify how the company will serve customers and position itself against competitors

Question 7

Vision

Answer 7

An inspirational statement of an organization purpose

Question 8

Mission

Answer 8

Over all goal that unifies efforts towards its vision stretches and challenges and possesses a finish line and time frame flows from vision

Question 9

Bending in the middle

Answer 9

Tactical plan: how a company will use resources budgets and people to accomplish goals within its mission (6 month to 2 years)

Question 10

MBO

Answer 10

Is a four step process

Question 11

Operational plans

Answer 11

Are day to day plans for producing or delivering products and services over a 30 day to six month period

Question 12

Using groups to improve decision making

Answer 12

Structured conflict, nominal group technique, Delphi technique, stepladder technique, electronic brainstorming

Question 13

Delphi technique

Answer 13

Es la que consulta con un experto

Question 14

Stepladder technique

Answer 14

Donde una persona le lleva la contraria a todos

Question 15

Situation analysis

Answer 15

S.W.O.T

Strengths, Weakness, Opportunities, Threats

Question 16

BCG

Answer 16

Para saber si mi mercado es de alto crecimiento