2.5- Part 2 Flashcards

1
Q

How does a business recruit people?

A
  • Must be fair, legal and ethical
  • Must follow Equality act 2010
  • Must attract people to work
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2
Q

What are the 4 main documents that are used for recruitment?

A
  • The person specification
  • Job description
  • The Application form
  • The curriculum vitae (CV)
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3
Q

What is the person specification?

A

The type of person required for the role. Included qualifications + work experience + any personal attributes

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4
Q

What is the job description?

A

The job itself. Includes duties+responsibilities of the person doing the job

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5
Q

What essential info do job description contain?

A
  • Title ( title of job +level of responsibility)
  • Department (what team they would work for)
  • Terms of employment( what the job will involve + salary band + hours)
  • Responsibilities( what they would do on a day to day basis)
  • Responsible to ( the person who would be their manager)
  • Written by and due date
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6
Q

What requirements do person specifications have?

A
  • Essential Requirements ( things that the candidate must have or else they will not be considered for the role)
  • Desirable Requirements ( things candidate may not have, but may be helpful when fulfilling the role)
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7
Q

What do person specifications include?

A
  • Qualifications
  • Experience
  • Knowledge and understanding
  • Skills
  • Character attributes
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8
Q

Why are application forms useful?

A
  • They make applicants fill in the same info that is needed to choose between them
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9
Q

What is a curriculum vitae (CV)?

A
  • Document that lists a person’s experience and qualifications
  • Helps employer have an overview of qualifications
  • May encourage more people to apply
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10
Q

What are the 2 types of recruitment methods?

A
  • Internal recruitment= when a role is only advertised to the business’s existing employees
  • External recruitments= when a role is advertised to potential applicants both inside and outside the business
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11
Q

What are the advantages of internal recruitment?

A
  • Fast recruitment
  • Easy to advertise
  • Cheaper than advertising externally
  • Could offer promotion jobs for employees
  • All candidates already know the business
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12
Q

What are the disadvantages of internal recruitment?

A
  • Limited choice of applicants
  • May cause problems among existing employees
  • Unlikely to bring any new ideas
  • Business will need to recruit another employee anyway
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13
Q

What are the advantages of external recruitment?

A
  • Higher number of potential candidates
  • May bring new skill into business
  • May bring new ideas into business
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14
Q

What are the disadvantages of external recruitment?

A
  • May take a long time to find the right candidate
  • Can be expensive
  • Candidate May turn out not to be as good as they seemed at the interview
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15
Q

What are some recruitment methods?

A
  • Interview
  • Test
  • Application form ( external applicants only)
  • Tour of facilities ( external applicants only)
  • Role play
  • Group discussion
  • Presentation
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16
Q

What are the 2 main categories of training employees?

A
  • Formal training

- Informal training

17
Q

Give examples of formal training

A
  • Formal training is structured training
  • Conferences
  • Workshops
  • Presentations
  • Online training
18
Q

Give examples of informal training

A
  • Informal training is less structures, deceived by a colleague
  • Observing colleagues
  • Talking to colleague
  • Reading newspapers/Magasine Articles
19
Q

What is self-learning?

A

When a person teaches themselves without being supervised. Done by reading watching videos etc
Can increase skill + gain additional knowledge

20
Q

What is ongoing training?

A
  • Training employees continue to do throughout their time in that role
  • Ensures everyone stays up to date
  • Business likely to have higher levels of productivity
21
Q

What are performance reviews and target setting?

A
  • Meetings that managers have with their employees to discuss the employees performance in their role
  • Some employees set their own target depending on what they have to do
22
Q

Why do business train and develop employees?

A
  • Is to obey legislation= the laws that the country must comply with
  • Enable employees to do their job well
  • Show employees that business values them
  • Identify any gals in ways roles are being performed
  • Ensure employees are up to date with changes in the Industry
  • Helps them motivate their employees
23
Q

What happens if an employee is motivated?

A
  • More likely to work hard and stay with the company

- More likely to be retained= keep something or someone

24
Q

How does technology affect training?

A
  • Tech is constantly changing
  • Staff need to be trained to use the new tech
  • Helps business adopt to the latest changes of tech
25
Q

What is motivation?

A

Employees reason to work hard

26
Q

Benefit of highly motivated employees?

A
  • Employee attendance at work is higher, stress=reduced
  • Reputation of the business improves coz employees will be proud + tell other people abt it
  • Employees productivity and work output during the day is higher so costs are lower coz business needs to pay less overtime
  • Employees stay at business for a longer time+helps avoid cost of having to work overtime
  • More ideas for improving the business
  • Communicate better with each other + complete their tasks efficiently
  • Business more likely to make higher profits