2.4 resource management Flashcards

1
Q

4 types of method production

A

job
batch
flow
cell

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2
Q

job production - what, pros, cons

A

producing one item at a time - as ordered by the customer
PROS
- high quality
- motivated highly skilled workers
customised products
CONS
- slow
- high labour costs

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3
Q

batch production - what, pros, cons

A

groups of same product produced before moving onto a different group of products
PROS
- workers can specialise
- production can take place a the last batch starts to run out
CONS
- requires careful coordination
- money tied up in stock as completed products have to be stored

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4
Q

flow production - what, pros, cons

A

continuous manufacturing of standardised products - production line
PROS
- low unit cost bc of economies of scale
- rapid production
- highly automated - capital intensive (using machinery)
CONS
- customisation difficult
- expensive equipment to buy

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5
Q

cell production - what, pros, cons

A

organised into multi-skilled teams - each responsible for a specific part of the production process
PROS
- more efficient - workers have specific skills and expertise in their areas
- higher motivation bc workers go in teams
CONS
- large extensive reorganisation of production process
- the whole group could be slowed down by a weak worker

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6
Q

labour productivity equation

A

output / number of workers

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7
Q

capital productivity equation

A

output / number of machines

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8
Q

factors that influence productivity

A
  • employee motivation financial incentives, non financial incentives
  • skills &education - well trained employees r able to make useful contributions - more autonomous
  • adaptable work places - flexible hours, locations etc
  • investment in equipment - machines don’ t make mistakes or need breaks etc
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9
Q

what is competitiveness

A

the ability of a business to maintain or grow its sales and market share given the presence and actions of rivals

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10
Q

2 links between competitiveness and productivity

A
  • business that are more competitive have more financial resources to invest in improvements to their productivity
  • businesses that increase their productivity levels are likely to be more competitive
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11
Q

what’s efficiency

A

the ability of a business to use its production resources as cost-effectively as possible

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12
Q

whats efficiency measured in

A

average cost per unit

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13
Q

equation for average cost per unit

A

total cost / number of units

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14
Q

maximum efficiency

A
  • achieved when cost per unit is at its LOWEST
  • happens when economies of scale are maximised
  • when total costs are spread across the optimum level of output
  • diseconomies of scale are minimised
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15
Q

factors that influence efficiency

A
  1. standardisation of production process - all staff use the same components and techniques in production process - training of staff less, bulk-buying, faster but no customisation.
  2. relocation/ downsizing - reduces fixed costs like wages and rent
  3. investment in capital equipment - increase output, quality and reduce costs
  4. organisational restructuring - motivation etc…
  5. outsourcing - lower costs of production
  6. adoption of lean production techniques - no wastage
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16
Q

LABOUR intensive production pros and cons

A

PROS
- low cost of production
- opportunities for workers to be creative
- workers flexible - they can be retrained
CONS
- small scale
- workers unreliable or need breaks
- incentives needed for motivation
- high training costs

17
Q

CAPITAL intensive production pros and cons

A

using machinery and technology
PROS
- large scale
- low costs of production
- machines consistent and precise
- machines don’t need breaks
CONS
- large set up and maintenance costs
- breakdowns cause large delay
- no flexibility

18
Q

what is capacity utilisation

A
  • measure of the level to which a businesses assets are being used to produce outputs.
  • compares current ouput to max possible output
19
Q

capacity utilisation formula

A

(current output / max possible output) X 100

20
Q

what does it mean if a business is UNDER utilisation of capacity

A

CONS - not making the most of resources - likely to have high unit costs
- fixed costs are spread over less units of output -> higher average total costs
- workers under deployed - not being used much - fear of redundancy
PROS
- under capacity does give flexibility

21
Q

what does it mean if a business is OVER utilisation of capacity

A

CONS
- no flexiblity to respond to new orders
- staff under pressure
- staff overworked - increases staff turnover (the no. staff leaving)
- machinery under pressure - breakdowns
PROS
- minimise average total costs
- increase competitiveness

22
Q

ways to improve capacity utilisation

A
  1. OUTSOURCING - give tasks to others - cheaper, faster
  2. REDUCE CAPACITY - sell fixed assets or reduce staff which gives FLEXIBILITY to respond to increased demand
  3. REDEPLOYMENT - move underused resources to other parts of business that need them, but re training of staff £££
  4. INCREASE SALES
  5. INCREASE USAGE - encouraging sales when demand lower but prices might need to be lowered
23
Q

definition how to improve capacity utilisation

A

Reducing its overall capacity will improve the level of capacity utilisation

24
Q

what does a stock control diagram show (rest on one note)

A

flow of stock into and out of a business overtime

25
Q

what is buffer stock and why

A
  • quantity of goods/ raw materials kept in case of stock shortages
  • ‘just in case’ stock
26
Q

pros and cons to buffer stock

A

PROS
- STABILITY
- PRICE STABILISATION - prevents extreme price fluctuations bc avoids shortages in the market (which would lead to rapid price increase)
- RAW MAERTIAL SECURITY
- COMPETITIVE ADVANTAGE - get a good reputation - never out of stock etc.
CONS
- COST - holding stock is ££
- RISK OF OBSOLESCENCE (not needed) - if demand declines its a huge waste
- OPPORTUNITY COST - holding buffer stock ties up capital that could be invested in other areas

27
Q

what is JIT stock management

A
  • just in time - raw materials are NOT stored on site
  • stock is ordered when required and delivered by suppliers just in time for production
  • requires careful coordination
28
Q

pros and cons to JIT stock management

A

PROS
- storage costs are lower
- small number of suppliers - can make more trusted relationships - reliable etc
- cash flow improved - no ££ tied up in stocks
- unused storage space available
CONS
- bulk buying economies of scale - not always possible
- difficult to respond o large unexpected increases in demand
- administrative costs related to frequent ordering increases
- unreliable suppliers ?

29
Q

3 ways to MINIMISE WASTE

A
  1. STORAGE
    - refrigeration
    - effective security
    - careful stock rotation
  2. PLANNING
    - diligent forecasting
    - staff training
    - computerized stock control
  3. SALES TACTICS
    - reduce prices to encourage purchases
    - alternative uses for obsolete stock
30
Q

methods of quality control

A
  1. INSPECTION AT END - inspect the quality at end of PP (production process). P - cheap, employ specialists to check. C - rejection = waste, difficult to tell where the problem went wrong - cant fix the problem
  2. INSPECTING THROUGHOUT - P - identified early so product can still b used, u can see where problem happened - fix it.
    C - lengthens process, ££
  3. QUALITY CIRCLES - workers meet often and solve quality problems
    P - motivated, teamwork, relevant and focused solutions
    C - trust in workers, meetings regularly = time-consuming
  4. TQM (total quality management) - organization of business with quality at its core - every worker responsible for quality. P - better efficiency. C- monitoring difficult
31
Q

what is Kaizen - continuous improvement

A
  • taking continuous steps to improve productivity through elimination of all types of waste in production process.
  • changes are small and ongoing rather than large one off changes
  • constantly reviewed
  • TQM ( total quality management)
  • JIT stock management