2.4

Question 1

Batch production

Answer 1

Goods are produced in groups of limited number of identical products

Question 2

Cell production

Answer 2

Employees organised into multi skilled teams with each team responsible for particular part of production process

Question 3

Flow production

Answer 3

Production of goods is in a continuous process usually on an assembly line

Question 4

Job production

Answer 4

Production of single good or service is carried out one at a time so it is catered to specific customer needs and is bespoke

Question 5

Capital intensive

Answer 5

Output of a firm is made primarily using machinery

Question 6

Labour intensive

Answer 6

When output is made using higher proportion of labour than capital

Question 7

Efficiency

Answer 7

Minimising waste therefore reducing cost of production to make best use of recourses

Question 8

Productivity

Answer 8

A measure of how efficiently a company generates profit relative to its revenue or investment

Question 9

Standardisation

Answer 9

Using uniform recourses and activities or producing a uniform product

Question 10

Capacity Utilisation

Answer 10

Current output of a workplace measured as a percentage of total maximum output

Question 11

Downsizing

Answer 11

Involves reducing capacity , such as making employees redundant which reduces costs such as wages

Question 12

Full capacity

Answer 12

The point where business cannot produce any more output

Question 13

Over utilisation

Answer 13

The position where a business is running at full capacity and straining recourses

Question 14

Under utilisation

Answer 14

The position where a business is producing at less than full capacity

Question 15

Buffer stock

Answer 15

Minimum level of stock that is held in reserve to protect against surges in demand or late delivery by suppliers

Question 16

Inventory

Answer 16

Stock held by a business

Question 17

Just In Time

Answer 17

Stock control system that organises operations so that items of stock arrive immediately before they are needed for production or sale

Question 18

Lean Production

Answer 18

Using as few resources as possible in the production of a good or service
Can include concepts such as waste minimisation

Question 19

Re order level

Answer 19

The level of current stock when new orders are placed

Question 20

Re order quantity

Answer 20

The amount of stock ordered when an order is placed

Question 21

Stock

Answer 21

Items held by the business for future sales

Question 22

Stock control

Answer 22

The optimum quantity of goods or components a business holds for the purpose of resale or production

Question 23

Stock control diagram

Answer 23

Show detail of inventory movements such as minimum and maximum inventory levels, re order level and quantity and lead times

Question 24

Stock rotation

Answer 24

The flow of stock into and out of storage

Question 25

Waste minimisation

Answer 25

Producing goods and services using a few recourses as possible

Question 26

Work in progress

Answer 26

Partially finished goods

Question 27

Kaizen

Answer 27

Japanese practice which places emphasis on making small improvements in all business processes as it tries to achieve a culture of continuous improvement

Question 28

Quality

Answer 28

Positive feature of product that has no defects

Question 29

Quality assurance

Answer 29

A system where the product is checked at each stage of the production process.
Focussed on preventing faults with products during production

Question 30

Quality circles

Answer 30

Small groups of workers who meet regularly to discuss and resolve problems in production

Question 31

Quality control

Answer 31

A method that uses quality inspectors as a way of finding any faults

Question 32

Quality management

Answer 32

Process of a business maintaining a desired level of excellence in a product or service by paying attention to each stage of the production process

Question 33

Total Quality Management

Answer 33

A right time first approach ensuring that at every stage of production products are checked for quality rather than a sample this approach should eliminate all defects