2.3.3 managing quality

Question 1

quality assurance

Answer 1

a product that has been made with regular checks from skilled people with training

Question 2

What does managing quality mean

Answer 2

Managing quality is ensuring that the quality and ability of products is up to standard

Question 3

Quality control

Answer 3

Ensuring that produce is up to standard at the end of the production process

Question 4

Advantage of quality control

Answer 4

Less skilled staff needed and no faulty products being sold

Question 5

Disadvantage of quality control

Answer 5

More waste product and less productivity

Question 6

What is quality assurance

Answer 6

The process of checking the products after every stage of production

Question 7

Advantage of quality assurance

Answer 7

Less waste product

Question 8

Disadvantage of quality assurance

Answer 8

Higher staff costs as staff need more training

Question 9

What is business culture

Answer 9

How operations are conducted within the business

Question 10

What is a warranty

Answer 10

A time frame for a free compensation for a faulty or broken product from a supplier

Question 11

Advantage of providing a quality product

Answer 11

Customer satisfaction increases