2.3.3 managing quality Flashcards
1
Q
quality control
A
quality is analysed at the end of the process
2
Q
quality assurance
A
Quality is analysed at each stage of the production process
3
Q
quality control advantage
A
cheaper, less employees requirede
4
Q
quality assurance advantage
A
more consistent high quality product. less products need to be reworked or thrown away.
5
Q
functionality
A
if a product is fit for purpose. eg. if a car has enough boot space
6
Q
reliability
A
if the prouct is reliable. eg. if a car starts first time every time.
7
Q
efficiency
A
if a product maximimes output for minimal input. eg. how many miles a car can run for to a gallon of petrol
8
Q
quality
A
a product or service that meets the standards set by employees
