2.3.3 Managing Quality

Question 1

What is just-in-time stock?

Answer 1

J.I.T is receiving stock from suplliers just before it is needed.

Question 2

What does “managing quality” mean?

Answer 2

Managing quality means constantly pursuing excellence: making sure that what your organisation does is fit for purpose, and not only stays that way, but keeps improving.

Question 3

What does “quality control” mean?

Answer 3

Quality control is a process by which entities review the quality of all factors involved in production

Question 4

Advantage of quality control?

Answer 4

Improved product quality

Question 5

Disadvantage of quality control?

Answer 5

High cost

Question 6

What does “quality assurance” mean?

Answer 6

The maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.

Question 7

Advantage of quality assurance?

Answer 7

Less maintenance cost: Thorough testing during development reduces maintenance needs.

Question 8

Disadvantage of quality assurance?

Answer 8

High initial investment in resources and training

Question 9

What does “Business culture” mean?

Answer 9

Business culture refers to the combination of shared core values and practices in a company

Question 10

What is a warranty?

Answer 10

A warranty is a guarantee or promise made by a manufacturer or similar party regarding the condition of their product.