2.3 Recruitment, Selection and Training of Employees Flashcards
What role does training play in a business?
Training plays a crucial role in not only increasing the efficiency and effectiveness of staff, but also in motivation and retention (reducing labour turnover).
What is internal recruitment?
Internal recruitment is finding someone for the vacancy that already works for the business.
What are the benefits of internal recruitment?
the employee is a known quantity. managers will know their performance, their strengths and weaknesses and feel confident they are a good fit for the business.
it will limit induction and training costs as the employee knows how the business operates already.
acts as an incentive to other employees, if workers see hard work and initiative results in promotion to a higher position in the business, they will work harder.
What are the benefits of external recruitment?
External Recruitment allows a much wider choice of potential applicants, and can bring new ideas, fresh thinking and better ways of doing things.
Although there is a higher recruitment cost, there may not be enough suitably skilled employees to fill the vacancies with internal recruitment, so often businesses must recruit externally.
What are the stages in recruitment and selection of employees?
identify all the roles and responsibilities that will be included in the position. his is called the job description.
The next step is to think of the skills that are required to fulfil the tasks in the job description. This is called the person specification.
connect with the best possible candidates for the position and let them know about the job, normally done through a job advertisement. The job advertisement will tell potential applicants about the job, what the requirements are and encourage them to apply.
shortlist the the best 3 or 4 candidates who have the most suitable skills and experience in their applications.
Traditionally, the next step is an interview, where employers ask potential employees questions to decide if they are suitable for the job. But it also makes sense to test the applicants skills.
select the best candidate for the job, based on all the information about each candidate.
What are the steps to justify who is the best candidate?
There is no right or wrong answer here, the key is to keep your answer in context and explain why the candidate you recommended for selection is:
1) More suitable than the other two
2) Will lead to the long-term success of the business.
What are the benefits of a part-time worker?
art time workers allow a business more flexibility, part time employees can work more hours during busy periods of the year and less hours when there is less demand.
Part time workers are often more productive, this may be because they are less tired or more motivated than full time staff.
Part time working can allow employees to have greater work life balance. For example, parents might cut down to working three days a week so they can look after their children.
What are the limitations of a part-time worker?
part time staff can be an additional cost in training and recruitment.
Part time employees may make communication more difficult. There will be more staff members who are at work less, so it is harder for messages to be delivered clearly.
What is the benefit of a full-time worker?
Full time employees may be more committed to the company and more likely to aim for promotion.
What are the benefits of training?
Training ensures that when employees start a new job they are not just “thrown in at the deep end”.
If new employees feel supported with all the skills and information they need when starting a new job they will be more productive sooner, have a higher quality output, and be much more highly motivated.
Employees will also be much more likely to stay with the business.
What is induction training?
Induction Training aims to quickly make employees feel comfortable in their new workplace by setting out the basics of what they need to know about working at the organisation.
A lot of it can be “boring but important” details like where the bathroom or coffee machine is, and safety procedures like the fire drill.
It’s also important for employees to learn about the business: what it does, what its aims are and what it expects of employees.
What are the limitations of induction training?
Induction training is an additional cost
What are the benefits of induction training?
it’s often essential, particularly in larger organisations, to settle employees quickly and ensure long term motivation and productivity.
If employees’ first experience of the business is unsatisfactory, it can take a long time to repair the damage.
What is On the job training?
On the job training is when a new staff member learns new skills in the workplace from an experienced employee.
For example, watching how to assemble parts on a factory production line and then completing the tasks under supervision.
What are the benefits of on the job training?
On the job is lower cost than off the job training, and employees can find out exactly how the job is done in their workplace.
What are the disadvantages of on the job training?
they may pick up bad habits from the experienced employee, and it may result in reduced output as new employees will take time to get up to speed.
What is off the job training used for?
It is used when employees have to learn a highly specialist skill, like how to operate a new kind of computer system or a specialist management skill.
List the benefits of off the job training?
only way of allowing employees to learn the latest specialist technical skills which may be essential for the effective and efficient operation of the business.
What is the limitation of off the job training?
Off the job training is much more expensive than on the job as it takes place away from the workplace, usually at a specialist training facility like a university or college.
Why is training useful?
Training is expensive, and requires additional organisation and leadership. However, the short term costs of investing in training often results in long term benefits for the business because of higher productivity and high quality output.
When is off the job training used?
The more technical and skilled the job, the more likely it will be off-the-job training.
