2.3 Flashcards

1
Q

Innovation

A

Creating a new product that doesn’t exist

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2
Q

Robotics

A

Robots performing tasks normally done by humans

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3
Q

Big data

A

Wide variety of data sources to collect and analyse information

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4
Q

How do businesses collect data

A

Loyalty programs and social media and call centre transcripts

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5
Q

Purpose of big data

A

Create marketing strategies
Improve customer service

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6
Q

The cloud

A

Access computer info
Technology
Software application

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7
Q

Benefits of cloud

A

Access resources from any location

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