2.23 Organisation Structures and Employees Flashcards

1
Q

formal organisation

A

internal structure of a business

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2
Q

organisation chart

A

diagram that shows the different job roles in a business and how they relate to each other

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3
Q

hierarchy

A

order or levels of responsibility in an organisation from the lowest to the highest

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4
Q

authority

A

right to command and make decisions

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5
Q

chain of command

A

route through which orders are passes down in the hierarchy

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6
Q

subordinates

A

people in the hierarchy who work under the control of a more senior worker

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7
Q

delegation

A

authority to pass down work from superior to subordinate

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8
Q

span of control

A

number of people a person is directly responsible for

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9
Q

centralised

A

type of organisation system where most decisions are made at the top of the organisation

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10
Q

decentralised

A

type of organisation where decision making is pushed down the chain of command

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