2.23 Organisation Structures and Employees Flashcards
formal organisation
internal structure of a business
organisation chart
diagram that shows the different job roles in a business and how they relate to each other
hierarchy
order or levels of responsibility in an organisation from the lowest to the highest
authority
right to command and make decisions
chain of command
route through which orders are passes down in the hierarchy
subordinates
people in the hierarchy who work under the control of a more senior worker
delegation
authority to pass down work from superior to subordinate
span of control
number of people a person is directly responsible for
centralised
type of organisation system where most decisions are made at the top of the organisation
decentralised
type of organisation where decision making is pushed down the chain of command