220-1101 Review Flashcards

1
Q

Which email client does Yahoo mail recommend?

A. SMTP
B. IMAP
C. POP3
D. S/MIME

A

IMAP

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2
Q

Which action can invalidate a laptop warranty?

A. Reinstalling the OS
B. Opening the case
C. Flashing the BIOS
D. Performing a remote wipe

A

Reinstalling the OS

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3
Q

What special screwdriver is typically required to work on a notebook?

A. Phillips
B. T-8 Torx
C. Hex
D. Metric

A

T-8 Torx

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4
Q

Email addresses ending in @mac.com or @me.com have an accompanying email address on which domain?

A

iCloud

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5
Q

Which component can render an HDD useless if damaged?

A
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6
Q

What tool replaced ActiveSync?

A

Windows Mobile Device Center

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7
Q

Which of the following is NOT an advantage of SSDs?

A. Cheaper
B. Not as susceptible to damage
C. Faster
D. No moving parts

A

A. Cheaper

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8
Q

What kind of applications make it possible for a mobile device to act as a second authentication factor using a time-based one-time password?

A

Authenticator apps

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9
Q

Which display type uses a newer technology that solves the issue of poor quality at wider viewing angles?

A

IPS

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10
Q

In which mode of plug-and-play must the laptop be power cycled in order for the change to register?

A

Cold-docking

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11
Q

Name 2 examples of two-factor authentication

A

Smartcard and password
Smartcard and retinal scan
Password and voice recognition
Password and a code sent to a mobile device
Password and fingerprint
PIN and fingerprint

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12
Q

Which of these devices operates at layer 1?

A. Router
B. Switch
C. Bridge
D. Hub

A

D. Hub

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13
Q

Which of these devices operates at layer 2?

A. Router
B. Switch
C. Repeater
D. Hub

A

B. Switch

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14
Q

Which of the following operates in the 5.0 GHz range?

A. 802.11a
B. 802.11b
C. 802.11g
D. 802.11

A

A. 802.11a

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15
Q

Which kind of small network is an ad-hoc WLAN?

A

WMN (Wireless Mesh Network)

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16
Q

Which RAM type allows for two memory accesses for each rising and falling clock?

A. DIMM
B. SODIMM
C. DDR3
D. DDR4

A

D. DDR2

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17
Q

Which laser printer component applies a -600V charge to the paper?

A. HVPS
B. DC Power Supply
C. Transfer corona
D. Fusing assembly

A

B. DC Power supply

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18
Q

What is the command to submit an SMB print job?
File = Local File containing the print job
SERVER = SMB Server
PRINTQ = Shared print queue

A. copy /b FILE \\PRINTQ/SERVER
B. copy /b FILE \SERVER\PRINTQ
C. copy FILE \SERVER\PRINTQ
D. copy /b \SEVER\PRINTQ

A

B. copy /b FILE \SERVER\PRINTQ

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19
Q

Which is a technology that can connect a printer to a computer at a max range of 330ft, but works best within 33ft?

A. 802.11
B. RFID
C. Bluetooth
D. Ethernet

A

C. Bluetooth

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20
Q

Which printer component feeds paper through the printer using a system of sprockets and tractors?

A. Continuous feed
B. Sheet feed
C. Impact
D. Thermal

A

A. Continuous feed

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21
Q

Which of these physical characteristics is used to identify the user?

A. Hardware tokens
B. Biometric locks
C. Smartcards
D. Badge readers

A

A. Hardware tokens

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22
Q

In which filtering method is the filtration done on a router or firewall?

A. MAC address filtering
B. Email filtering
C. IP address filtering
D. URL filtering

A

C. IP Address filtering

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23
Q

Which of the following is used to ensure integrity?

A. Rainbow tables
B. Encryption
C. Hashing
D. Serializing

A

C. Hashing

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24
Q

Which of the following was used to increase security in WPA?

A. TKIP
B. AES
C. IPsec
D. SSL

A

A. TKIP

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25
Q

Which NTFS permission is the least required to run a program?

A. List Folder Contents
B. Full control
C. Read
D. Write

A

D. Write

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26
Q

Which of these is the first thing to check when system performance is sluggish?

A. Malware
B. Fragmentation
C. Lack of space
D. Missing update

A

A. Malware

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27
Q

What is the process called that ensures all configuration changes are beneficial?

A. Change Management
B. Acceptable use
C. Separation of duties
D. Risk analysis

A

A. Change management

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28
Q

You run full backups every Monday. Every other day, you run differential backups. If a drive fails on Wednesday after the backup, how many tapes will be required?

A. 4
B. 3
C. 2
D. 1

A

C. 2

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29
Q

Which switch is used with the COPY command to tell it that you are working with an ASCII text file?

A. /Z
B. /A
C. /V
D. /Y

A

B. /A

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30
Q

As a weak form of security for a SOHO network, which of the following can be disabled?

A. MAC address filtering
B. WPA2
C. Discovery
D. SSID Broadcast

A

D. SSID broadcast

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31
Q

Which protocol uses port 22?

A. FTP
B. SSH
C. Telnet
D. POP3

A

B. SSH

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32
Q

Accelerometers and gyroscopes are used with what mobile device technology?

A. GPS
B. Screen orientation
C. Geotracking
D. Wireless scanning

A

B. Screen orientation

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33
Q

Which does NOT cause overheating of the battery in a mobile device?

A. Excessive gaming
B. Leaving the phone on
C. Old battery
D. Excessive online browsing

A

B. Leaving the phone on

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34
Q

An IP address of 104.16.3.1 falls into which class?

A. Class A
B. Class B
C. Class C
D. Class D

A

A. Class A

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35
Q

What is the minimum memory requirement for Windows 11?

A

4GB

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36
Q

What is the third step in malware removal?

A

Disable System Restore

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37
Q

What is the most expensive part of a thermal printer?

A

Printhead

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38
Q

What is the first step in the laser printing process?

A

Cleaning

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39
Q

Which group has read/write permissions to the system?

A. Guests
B. Power users
C. Administrators
D. Assistants

A

C. Administrators

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40
Q

Which connection provides the best picture?

A. DVI
B. VGA
C. DisplayPort
D. HDMI

A

D. HDMI

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41
Q

Which malicious program can hide certain things from the operating system?

A. Leeches
B. Rootkits
C. Worms
D. Lesions

A

B. Rootkits

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42
Q

True or false: the following is a valid IPv6 address.

2000:21:4137:0:6C::1E5

A

True

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43
Q

Which tab of MSConfig allows you to select the startup type?

A. Boot
B. General
C. Services
D. Startup

A

B. General

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44
Q

Which device operates at layer 2?

A. Router
B. Switch
C. Repeater
D. Hub

A

B. Switch

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45
Q

Which type of networking utilizes POTS?

A. DSL
B. ISDN
C. Cable
D. Dial-Up

A

D. Dial-up

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46
Q

Which switch is used with DEFRAG to display progress on the screen?

A. /U
B. /F
C. /V
D. /Z

A

A. /U

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47
Q

Which laser printer component applies a ~600V charge to the paper?

A. High-voltage power supply
B. DC power supply
C. Transfer corona
D. Fusing assembly

A

B. DC Power Supply

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48
Q

Which IP address class is NOT private?

A

172.16.0.0-17.16.255.255

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49
Q

What are hard drive platters made of?

A

Aluminum

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50
Q

Which Windows 10 Recovery menu option copies all the files from a backup and overwrites anything currently on the system?

A. System Restore
B. Startup repair
C. Windows Complete PC Restore
D. Windows Diagnostic Tool

A

C. Windows Complete PC Restore

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51
Q

What’s another name for MAC filtering?

A. Pharming
B. Sanitation
C. Disabling SSID
D. Network lock

A

D. Network lock

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52
Q

Which utility is used instead of Control Panel to make direct changes to the system?

A. Edit
B. MSConfig
C. MSN
D. Regedit

A

D. Regedit

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53
Q

Which bus connects the RAM to the CPU?

A

Address bus

54
Q

Which government agency provides MSDS?

A. FCC
B. OSHA
C. FTC
D. EPA

A

D. EPA

55
Q

Which class of fire extinguisher is meant for electrical fires?

Class A
Class B
Class C
None of the Above

A

Class C

Class A - wood & paper
Class B - Flammable liquids
Class C - Electrical fires

56
Q

Which command will take you up a single directory?

CD ..
CD .
DIR ..
DIR .

A

CD ..

57
Q

What standard was created as a first attempt at wireless device security?

A. WPA
B. WPA2
C. TKIP
D. WEP

A

D. WEP

58
Q

Which tool can be used to configure the size of the Security log file in Windows?

A

Event Viewer

59
Q

Which RAID level is called Disk Striping?

A

RAID 0

60
Q

Which Windows feature allows the drive to be encrypted, including startup and login files?

A

BitLocker

61
Q

Which encryption was used to increase security in the first iteration of WPA?

A

TKIP

62
Q

What is the maximum capacity for a standard SD card?

A

4GB

63
Q

What function enables location of a mobile device?

A

Geotracking

64
Q

What humidity level should be maintained for computing equipment?

A

50%

65
Q

What command is useful in troubleshooting DNS?

A. NSLOOKUP
B. NETSTAT
C. TRACERT
D. ECHOOFF

A

A. NSLOOKUP

66
Q

Which filesystem is primarily used on Unix-based systems?

A. FAT
B. FAT32
C. NTFS
D. NFS

A

D. NFS

67
Q

What is the address range for self-assigned IP’s when a DHCP server can’t be found?

A

169.254.x.x

68
Q

You run a full backup on Monday. Every other day, you run an incremental backup. If a system goes down on Wednesday after the backup completes, how many tapes will be required to restore it?

A. 4
B. 3
C. 2
D. 1

A

B. 3

Each day’s tape is unique - you would need Monday, Tuesday, and Wednesday.

69
Q

What problem is the most likely cause of vertical white lines on a page from a laser printer?

A. EP drum scratch
B. Jammed paper
C. Gunk on the transfer corona wire
D. Wrong driver

A

C. Gunk on the transfer corona wire

70
Q

What type of PC card is used for memory?

A. Type 1
B. Type 2
C. Type 3
D. PCMCIA cards can’t be used for memory, you idiot

A

A. Type 1

71
Q

Which variety of DSL provides equal upload and download speeds?

A

SDSL (symmetric)

72
Q

Which filtering type is done on a router or firewall?

A

IP address

73
Q

What does CTRL+SHIFT+ESC do in Windows?

A

Opens the Task Mangler

74
Q

Which section of settings allows a reset of Windows 10 to improve performance?

A

Updates & Security

75
Q

Which command can be used to set a user’s minimum password length?

> NET ACCOUNTS
NET COMPUTER
NET CONFIG
NET FILES

A

NET ACCOUNTS

76
Q

Which cache layer holds data that is waiting to enter the CPU?

A

L1

77
Q

Which standard operates in the 5.0GHz range? 802.11…

> a
b
g

A

802.11a

78
Q

Which RAM type is not backward compatible with older types?

> DDR5
DDR4
DDR3
DDR2

A

DDR4

79
Q

What speed does USB 1.1 run?

> 12 Mbps
120 Mbps
480 Mbps
840 Mbps

A

12 Mbps

80
Q

Which command can be used to add and delete computer accounts?

> NET ACCOUNTS
NET COMPUTER
NET CONFIG
NET FILES

A

NET COMPUTER

81
Q

What is the top speed (Mbps) of SDSL?

> 1
1.5
1.6
3

A

1.5

82
Q

Which of these is the most effective way to protect sensitive data on a mobile device?

Passcode Lock
Remote Wipe

A

Remote wipe

83
Q

Any machine or interface that participates in a TCP/IP network is called…

> Workstation
Host
Client
Server

A

Host

84
Q

The two methods of resetting a forgotten BIOS password are…

> Reboot the computer
Removing the CMOS battery
Reinstalling the OS
Using the reset jumper on the motherboard
Panicking and setting the whole thing on fire

A

Remove the CMOS battery, use the reset jumper

85
Q

What is the first solution to a BSOD in Windows?

A

Restart the computer

86
Q

On a SOHO network, which service should you avoid using in order to keep from issuing IP addresses to unknown devices?

A

DHCP

87
Q

What is the distance limit of 1000BaseLX fiber in multimode?

> 220m
412m
550m
5km

A

550m (5km is only in single-mode)

88
Q

Which type of backup only backs up files for which the archive bit is currently turned on AND leaves the archive bit in its current state?

> Incremental
Differential
Full
Modification

A

Differential

89
Q

Which ATX motherboard form factor is used in set-top boxes, media centers, and car computers?

> Mini
Nano
Micro
French

A

Nano

90
Q

Which of these involves a vendor providing an entire solution?

> IaaS
SaaS
PaaS
FarT

A

SaaS (Software as a Service)

91
Q

Which switch is used with IPCONFIG to get a new IP?

/release
/new
/ip
/renew

A

/renew

92
Q

What value represents the relationship between CPU speed and motherboard bus speed?

CPU Vector
Multiplier
Clock Balance
Bus conversion

A

Multiplier

93
Q

What utility is started with MSTSC.EXE?

A

Remote desktop connection

94
Q

How many IEEE 1394 devices can be on a single set of resources?

A

63

95
Q

Which item shouldn’t be used more than once?

Toner
Paper
Cable
Inkjets

A

Paper

96
Q

What causes vertical black lines on a page?

Bad corona wire
Groove or scratch in the EP drum
Bad fuser
Broken cleaning blade

A

Groove or scratch on the EP drum

97
Q

Which ports are closed by default on newer SOHO routers and/or personal firewalls?

SNMP
ICMP
UDP
DNS

A

ICMP - Internet Control Message Protocol

98
Q

Which 2 settings are optional?

IP Address
DNS Server
Subnet mask
Default gateway

A

DNS Server & Default gateway

99
Q

Print drivers vary based on which of the following?

OS on the file server
OS on the printer host
OS on the client system
OS on your cousin’s roommate’s old laptop

A

OS on the client system

100
Q

What is the free emulator from Microsoft that can be used as a virtual emulator?

XP Mode
Virtual Box
vWindows
Hypervisor

A

XP mode

101
Q

What Windows 10 feature is not supported on Windows 11?

Parental controls
BitLocker
Secure Boot
Windows Hello

A

BitLocker

102
Q

What physical item or characteristic is used to ID a user?

Hardware tokens
Biometrics
Smartcards
Badge readers

A

Hardware tokens

103
Q

Which of the following would be MOST likely found on an optical disc?

Document archive
Operating system boot files
RAID parity files
BIOS configurations

A

Document archive

104
Q

A server administrator has received an alert showing one drive in a RAID 1 array has failed.

Replace the bad drive and resync the array
Replace all drives in the array and resync the array
Replace the bad drive and restore from backup
Convert the array to RAID 0 and replace the drive
Replace all drives in the array and restore from backup

A

Replace the bad drive and resync the array

105
Q

A system administrator is building a server for a data center in another country. The server will manage a print queue and provide a local storage partition for temporary file transfers. Which of the following power specs will be the most important for this server?

Voltage input options
Number of PCIe connectors
Modular cabling
Fan noise rating

A

Voltage input options

106
Q

Which technology needs to be enabled on a laptop in order to use a smartphone’s internet connection?

LTE
802.11
NFC
IR

A

802.11

107
Q

Which of these options would be most associated with an IoT device?

Multithreading
ARM
Virtualization support
ECC RAM

A

ARM

108
Q

When checking a system that has been slowing over time, you hear a series of clicks from inside the case. What is the first step to address this problem?

Replace the motherboard
Power cycle the system
Replace the hard drive
Perform a full backup of the system
Replace the power supply

A

Perform a full backup of the system

109
Q

When powering on a desktop system, the power indicator comes on, but the screen does not. The wall voltage is normal and the motherboard power connector voltage is showing 6v. What is the most likely cause of the issue?

  • The components that use the 12v power are faulty
  • The power supply is faulty
  • The wall outlet voltage doesn’t match the power supply
  • The motherboard is faulty
A

The power supply is faulty

110
Q

Deploying a firewall to the cloud using an API to configure the device is an example of what deployment type?

> SDN
IaaS
LDAP
DKIM
VPN

A

SDN

111
Q

Which of the following can be used to forward traffic based on a destination MAC address?

> Unmanaged switch
Repeater
Router
Firewall

A

Unmanaged switch

112
Q

Place the following data transmission types in order of slowest to fastest

SATA 3.2
802.11ax
USB 3.2 Gen 1
Thunderbolt 3
10GBASE-T

A

802.11ax
USB 3.2 Gen 1
10GBASE-T
SATA 3.2
Thunderbolt 3

113
Q

Which port numbers are used with the following protocols?

HTTPS
LDAP
DNS
IMAP
SNMP
RDP
SSH

A

HTTPS - 443
LDAP - 389
DNS - 53
IMAP - 143
SNMP - 161
RDP - 3389
SSH - 22

114
Q

Which RAID type provides the most redundancy AND the most available storage space?

A

RAID 5 (striping with parity)

115
Q

What cloud-based service provides hardware, but still requires the user to set up, configure, and manage the OS and applications?

SaaS
PaaS
IaaS
DaaS

A

IaaS (Infrastructure as a Service)

116
Q

Which wireless standard was the first to introduce 54Mbit/s throughput on the 2.4 GHz band?

A

802.11g

117
Q

Disk 3 in a RAID 0 array has failed. What’s the best way to address it?

> Replace the drive, re-mirror the array
Replace the drive, re-sync the array
Replace the drive and restore from backup
Replace all drives, restore from backup
Replace all drives, re-sync the array

A

Replace all drives and restore from backup

118
Q

What is the best measurement of read/write times on new hard drives for a RAID array?

> S.M.A.R.T.
Jitter
IOPS
RPM

A

IOPS (Input/Output Operations Per Second)

119
Q

When a desktop power button is pressed, the fans inside begin to spin, but the screen remains dark. There are no beep codes. What’s the most likely scenario?

A

Bad power supply

120
Q

One disk in a RAID 1 array has failed. What is the best method to resolve the issue?

> Replace the bad drive and resync the array
Replace all drives and resync the array
Replace the bad drive and restore from backup
Convert the array to RAID 0 and replace the drive
Replace all drives and restore from backup

A

Replace the bad drive and resync the array.

121
Q

What is the most important power specification for the following server:

Server for a data center in another country; will manage a print queue and act as a local storage partition for temporary file transfers.

A

Voltage input options

122
Q

Which display technology does NOT require a backlight?

A

OLED

123
Q

Which cloud-based service provides hardware, but still requires the user to set up, configure, and manage the OS and applications?

A

Iaas (Infrastructure as a Service)

124
Q

Which wireless standard was the first to offer 54Mbit/s on the 2.4GHz band?

A

802.11g

125
Q

What voltages would be commonly found on a motherboard’s power supply connector?

A. 120v AC
B. 12v AC, 5v AC, 3.3v AC
C. 12v DC, 5v DC, 3.3v DC
D. 120v DC

A

C. 12v DC, 5v DC, 3.3v DC

126
Q

A RAID 0 array with 4 drives reports a drive failure. Which would be the best way to resolve it?

A. Replace the drive and re-mirror the array
B. Replace the drive and resync the array
C. Replace the drive and restore from backup
D. Replace all drives and restore from backup
E. Replace all drives and resync the array

A

C. Replace the drive and restore from backup (RAID 0 = Striping)

127
Q

An app developer is running 3 VM servers simultaneously. An upgrade will add 3 additional VM servers. Which hardware resource will be the most important?

A. Video adapter
B. Network connection
C. RAM
D. CPU

A

C. RAM

128
Q

A workstation is showing a local IP of 169.254.228.109. What is the next troubleshooting step?

A. Reset the modem
B. Modify the subnet mask
C. Change the DNS server address
D. Check the status of the DHCP server

A

D. Check the status of the DHCP server

129
Q

A desktop has upgraded from integrated graphics to a separate video card. Afterward, playing games results in the system shutting down after a few minutes. Which would be the most likely component to cause this problem?

A. CPU
B. Power supply
C. RAM
D. SSD

A

B. Power supply

130
Q
A