220-1101

Question 1

Your company implements a new policy that all computers must use drive-level encryption for security. You want to enhance the security provided by BitLocker. What should you enable?

Answer 1

Trusted Platform Module (TPM)

Question 2

Users are having trouble accessing a server. You want to view the server’s DNS entry on the DNS server. Which command should you use?

Answer 2

nslookup

Question 3

What is the term for an application that is accessed over the Internet as opposed to being installed on a local device?

Answer 3

Software as a Service (SaaS)

Question 4

Last year, your department replaced all of the desktop computers with laptops. Recently, your company adopted a new minimum standards policy that requires a memory upgrade for the majority of the new laptops. Which type(s) of memory could be installed in the new laptops?

Answer 4

Small outline dual inline memory modules (So-DIMMs)
Micro-DIMMs

Question 5

You are responsible for managing a host computer that hosts several Windows 10 virtual computers. You need to install the latest patches for the operating system. Where should you install the patches?

Answer 5

on both the host computer and all Window 10 virtual computers

Question 6

You have deployed several 802.11b wireless networks at your company’s location. Recently, users complained that they were having trouble connecting to the wireless networks. After surveying the area with a Wi-Fi analyzer, you determine that each wireless network is using different non-overlapping channels. You suspect that the problem is being caused by interference. Which device can cause interference with the WLANs?

Answer 6

Microwave ovens

Question 7

An NTFS folder named Research is backed up on a regular basis. You restore the folder onto another hard drive but notice that the file permissions were not restored. What is the MOST likely reason this happened?

Answer 7

The files were restored on a FAT partition.

Question 8

The research department has decided to purchase a new dot matrix printer for department-wide use. Which components are normally found in these printers?

Answer 8

Ribbons and Tractor feeds

Question 9

You want to upgrade the memory on a laptop. You first unplug the AC adapter and remove the battery. What should you do next?

Answer 9

Put on an antistatic wrist strap.

Question 10

A customer brings you a computer that he wants to upgrade to SATA drives. Currently, all the drives in the system are EIDE drives. What should you do first?

Answer 10

Make sure that the motherboard will support SATA drives.