2.1.1 Professionalism

Question 1

Pharmacy professionalism can be defined as a set of values, behaviours and relationships that underpin the trust the public has in pharmacists.

Examples of these are:

Answer 1

• Altruism
• Appropriate accountability
• Compassion
• Duty
• Excellence and continuous improvement
• Honour and integrity
• Professional judgement
• Respect for patients, colleagues and other healthcare professionals (including listening to and acting on feedback when needed)
• Working in partnership with patients, doctors and the wider healthcare team in the patient’s/public’s best interest
• Working within competence
• Ensuring patient is placed at the centre of all decision making
• Being honest about scope of practice
• Knowing when to seek support.

Question 2

Many of these values, attitudes and behaviours are also reflected in..? and are relevant to..?

Answer 2

• the mandatory GPhC standards
• all pharmacy professionals, including pharmacy students.

Question 3

Pharmacists who are working in industry should also adhere to?

Answer 3

The Association of the British Pharmaceutical Industry (ABPI) Code of Practice for the Pharmaceutical Industry.

FURTHER READING
Association of British Pharmaceutical Industry
ABPI Code of Practice for the Pharmaceutical Industry. 2021.

www.abpi.org.uk
General Pharmaceutical Council
Standards for pharmacy professionals. 2017.

www.pharmacyregulation.org
(see MEP Appendix 4)