211 - Alarm Calls

Question 1

Who is the owner of Order 211 - Alarm Calls?

Answer 1

Chief of Patrol

Question 2

If a broadcast verifying that the situation is under control is not made by the Police Emergency
Communications Officer (PECO) or within a few minutes after arrival by the on-scene
officer(s), ________

Answer 2

the PECO shall attempt to telephone the owner/representative of the business.

Question 3

If the robbery alarm was legitimate and a business is equipped with a surveillance camera(s), a
Robbery detective will be requested by _______.

Answer 3

a supervisor

Question 4

Burglary Alarms: If the canine unit has been called to respond, officers _______.

Answer 4

shall refrain from entering the business

Question 5

Medical/Panic alarms are handled _______

Answer 5

in the same manner as silent alarms

Question 6

Medical/Panic Alarms: The officer assigned the call will _______.

Answer 6

note in the comment section of the Computer Aided Dispatch (CAD) screen whether the alarm was a medical or panic type

Question 7

Vehicle panic alarms shall be handled _______.

Answer 7

in the same manner as silent alarms

Question 8

Can vehicle panic alarms result in an alarm citation?

Answer 8

No, Vehicle alarms are not covered by ordinance

Question 9

what is an AWARE alarm?

Answer 9

Abused Women’s Active Response Emergency (AWARE) Alarms

Question 10

Who is given an AWARE alarm?

Answer 10

Women who have an Injunction for Protection against their abusers and who are considered to be in imminent danger

Question 11

In the event officers receive an AWARE alarm, they should realize that _______.

Answer 11

they are responding to a call where the potential for violence exists.

Question 12

Response to an AWARE alarm is what Priority?

Answer 12

One

Question 13

In the event an officer responds to an AWARE alarm which is a false alarm, the officer will _______.

Answer 13

note in the comments section of the CAD screen that the alarm was an “AWARE” type alarm.

Question 14

Unless cancelled by HQ before arriving at the scene, officers shall utilize check back _____ or _____ for all false alarms.

Answer 14

Code R or Code S

Question 15

Officers should not change the signal on a false alarm call to “Premises Examination” unless approved by _______. _______must be entered in the comment section of the Mobile Digital Computer (MDC) screen.

Answer 15

a supervisor; The approving supervisor’s initials, last name, and ID #

Question 16

On audible alarms, officers shall request the NCIC PECO via radio talk group channel A-7 to call the owner/agent or the alarm company. Once notified, the owner or agent is required to respond _______.

Answer 16

within 30 minutes

Question 17

Alarm companies are required to notify the Communications Center (with information about the
person responding to the location) within _______ of the alarm. If the PECO does not advise that someone is en route, officers should check back in service. Officers may be required to return and assist the owner or agent to check the building.

Answer 17

ten minutes

Question 18

Should officers convey or request that information indicating the premises is secure to be relayed to an alarm company, the owner or agent?

Answer 18

No