2.1 Workplace hazards and risk control Flashcards
List the general health and welfare provisions as outlined by the ILO R102 Welfare Facilities Recommendations.
An adequate supply of high-quality drinking water.
Suitable and sufficient sanitary conveniences and washing facilities at readily accessible places.
Accommodation for clothing, i.e. a suitable and secure space should be provided to store employees’ own clothing and any special clothing that might be needed for their work.
Rest facilities, which should include the provision of seats for workers to use during breaks
Facilities for workers who regularly eat meals at work.
Suitable rest facilities for pregnant women and nursing mothers
Workstations that are suitable for the people using them and the type of work they do.
Adequate lighting to enable people to work and move about safely.
Means of ventilation with sufficient changes of fresh and clean air.
Heating that maintains, so far as is reasonably practicable, a comfortable working temperature
What conditions may arise in working in hot environments?
Heat exhaustion, which occurs when the temperature inside the body (i.e. the core
temperature), rises to 37-40°C (98.6-104°F).
Heat stroke occurs when a person’s core temperature rises above 40°C (104°F). Cells
inside the body begin to break down and important parts of the body stop working.
Heat cramps, which are painful, brief muscle cramps that can occur during work in a hot environment
What control measures need to be in place when working in hot environments?
Good ventilation may be an appropriate measure to cool the workplace.
• rest facilities away from heat;
• plenty to drink;
• job rotation to reduce the duration of exposure; and
• appropriate PPE, e.g. heat or flame-resistant footwear, gloves and clothing
What are the risks of working in cold environments?
In very cold environments such as cold stores, freezers or even just working outside in cold weather, there are well known effects, such as shivering.
• Hypothermia, which occurs when a person’s body temperature drops below 35°C (95°F
• Frostbite, which occurs when the skin and underlying tissue freeze due to exposure to low temperatures
• Drifting in or out of consciousness.
• Cold burns from cold surfaces.
• Accidents that occur because of reduced dexterity.
What control measures can be put into place for working in cold environments?
The available control measures will depend upon the nature of the workplace
• insulated floor coverings for people who have to stand for long periods;
• rest facilities away from cold, and plenty of warm drinks;
• job rotation to reduce duration of exposure; and
• appropriate PPE, e.g. insulated footwear, gloves and clothing.
Name the occupations where significant risks to violence are known to occur?
• caring professions; • education; • cash transactions / handling; • delivery / collection; • controlling (i.e. people, crowds); and • those who represent authority (e.g. police, emergency services).
Name 4 psychological symptoms of violence at work?
- loss of confidence;
- anxiety;
- insomnia; and
- stress.
How would an employer go about controlling the risk of violence in the workplace?
Employers must conduct a risk assessment if they believe that their workers may be subject to violence at work.
This can be done by:
• training and information provided to employees;
• communication;
• the work environment; and
• the design of the job.
The training and information provided to employees would include helping them to spot
early signs of aggression and how to cope with, or avoid, it. It is important that employees
know what they are expected to do in a potentially violent situation and therefore employees
fully understand any systems that the employer has set up for their protection. This could include the use of panic alarms, self-defence techniques (where appropriate), the reporting system or other relevant measures.
What would be an essential communication process in alleviating concerns of violence at work?
• Liaison with the police. The police can provide advice on personal safety, will have local
knowledge of the area, and related issues. In addition, they may be able to assist with
specific visits or deal with incidents.
• Letting staff know where lone workers are by means of work diaries and information
boards to show the location of lone workers.
• Sharing experiences and concerns both inside the organisation and with other relevant
organisations. This can help in developing early warning or flagging systems, thus
alerting colleagues to potentially violent clients, or problem areas.
• Talking about specific concerns and incidents, since in some cases this can lead to
practical solutions to reduce risk.
• Reporting all incidents, so that the true scale and nature of violence can be evaluated
and thus effective policies can be developed to deal with the problem.
• Disseminating the company policy, guidance, leaflets and posters. All staff should be
made aware of the company policy on work-related violence. In addition, it is important that staff know that they have full senior management support.
What control measures for violence at work can be installed in the work environment?
• the provision of comfortable seating, along with calming
décor and lighting in public waiting rooms;
• making sure that members of the public are given regular
and honest information about delays (e.g. sufficient
information signs at railway stations, airports);
• the use of CCTV cameras and/or alarm systems;
• providing and maintaining access control systems to
prevent unauthorised access to staff areas;
• wider counters and raised floors on the staff side of the
counter to give staff more protection; and
• armoured screens.
How can the deisgn of the job be altered to help reduce possible violence at work?
• using cheques, credit cards or tokens instead of cash to make robbery less attractive;
• frequent banking of money and variation of the route taken by employees;
• carrying out checks on the credentials of clients;
• having proper arrangements in place for meetings that are conducted away from the
workplace (e.g. lone working estate agents meeting prospective buyers in houses);
• ensuring that staff are accompanied if meeting a suspected aggressor;
• maintaining regular communication with those working away from their base; and
• having clear policies in relation to lone working and maintaining sufficient numbers of
staff at the workplace to avoid such work where the risk of violence exists.
What areas of risk to the individual and others are at risk with regards to substance misuse?
- operating plant and machinery;
- working with electricity;
- driving vehicles on public roads or in the workplace, e.g. forklifts; and/or
- operating public transport.
What types of policies on alchohol use could employers put in place?
• set out the legal obligations behind the policy and summarise the aims of the policy;
• be clear as to whom the policy applies;
• make clear what will be considered to be alcohol and drug misuse and any specific rules /exceptions, e.g. in relation to prescription medicines or a dependency;
• set out the disciplinary action that will be taken following a breach of the policy or cross refer to the disciplinary policy;
• provide advice as to where help can be obtained and details of any support that the
employer will provide;
• assure staff that any alcohol or drug problem will be treated in strict confidence; and
• encourage employees to come forward and ask for help.
Some employers include alcohol screening as part of their policy
• pre-employment testing for substances;
• random sampling of all or particular sections of the workforce (e.g. safety-critical roles on transport systems such as railways or airlines); or
• ‘with cause’ sampling, e.g. after an incident has occurred where it is necessary to determine if substance misuse was involved.
What could be possible signs of drug misuse?
- sudden mood changes, including unusual irritability or aggression;
- a tendency to become confused;
- abnormal fluctuations in concentration and energy;
- impaired job performance;
- poor time-keeping or an increase in short-term sickness absence;
- a deterioration in relationships with colleagues, customers or management; and/or
- dishonesty and theft (arising from the need to maintain an expensive habit).
Name some common hazards in the workplace?
• slips, trips and falls on the same level, e.g. obstructions, wet floors, poor housekeeping;
• falls from height, e.g. from unprotected edges, working from ladders during
maintenance work;
• collisions with moving vehicles, e.g. poor design of the workplace, lack of safe systems for operating vehicles;
• being struck by moving, falling, or flying objects, e.g. lack of toe-boards on scaffolds, inadequate guards on machines, no safe systems of work for using machinery; and/or
• striking fixed or stationary objects, e.g. poor lighting, low beams, unmarked
obstructions.
List the control measures for workplace hazards.
Lighting
Workplaces need to have adequate lighting so that people move about and work safely
Cleanliness and waste materials
Employers should ensure:
• the workplace and its furniture, furnishings and fittings are kept clean;
• it is possible to keep the surfaces of floors, walls and ceilings clean;
and
• cleaning and the removal of waste is carried out as necessary and waste is stored in suitable receptacles.
Maintenance
Employers should ensure:
• the workplace and equipment are maintained in efficient working order
• where mechanical ventilation systems are installed, these are properly maintained; and
• that buildings themselves are kept in good condition and fit for their normal work
processes.
Housekeeping
Slips and trips are major problems for retail outlets, for both customers and employees
Floors and traffic routes
• Pedestrians and vehicles should be segregated, e.g. by designated walkways, barriers, crossing points, bridges or subways.
• Appropriate route markings and signs (e.g. speed limits) should be provided so that both drivers and pedestrians know where to go and the site rules that apply.
• Traffic routes should be planned so that drivers do not need to reverse. This can be done by using one-way systems and drive-through loading areas.
• Horizontal swinging barriers used as car park gates should be secured so that they do not swing open into traffic.
• Loading bays should have at least one exit point from the lower level, or a refuge should be provided to avoid people being crushed by vehicles.
• Where a load is tipped into a pit and a vehicle is liable to fall into it, barriers or portable wheel stops should be provided.
• Floors and traffic routes should be maintained in good condition (e.g. no potholes) and strong enough for their loads. They should be free of obstructions.
• A handrail should be provided on at least one side of every staircase, or both sides if
necessary, as well as additional central handrails on wide staircases. Open sides of
staircases should be fenced with both an upper and lower rail.
• Access between floors should not be achieved by means of ladders or steep stairs.
Falls into dangerous substances
Employers should also ensure that dangerous substances in tanks
Transparent or translucent doors, gates or walls and windows
If there is a foreseeable risk of people being injured through coming into
contact with glazing, windows, transparent or translucent surfaces
Windows
These should be capable of being opened, closed or adjusted safely
Doors and gates
• Doors / gates must be suitably constructed and fitted with safety devices
• Power-operated doors / gates should have safety features to prevent people being struck or trapped
• Upward-opening doors / gates (e.g. roller shutter, up and over garage doors) should
have fall back prevention devices fitted.
Escalators and moving walkways
Employers need to ensure that escalators and moving walkways function safely, have necessary safety devices
What are the main causes of workplace deaths in construction?
• falling through fragile roofs and roof lights;
• falling from ladders, scaffolds and other workplaces;
• being struck by excavators, lift trucks or dumpers;
• overturning vehicles; and
• being crushed by collapsing structures.
According to the ILO:
• one in six fatal work accidents occurs on a construction site;
• in industrialised countries as many as 25-40% of work-related deaths occur on
construction sites, even though the sector only employs 6-10% of the workforce; and
• in some countries, up to 30% of construction workers suffer from back pain or other musculoskeletal disorder.
What does the ILO’s Code of Practice Safety and Health in construction outline? See p17 for more examples:)
• Precautions against the fall of materials and persons, and collapse of structures – see p.22.
• Work at height – see p.21.
• Fire and firefighting – see Module 18.
• Lighting – where natural lighting is not adequate to ensure safe working conditions, adequate and suitable lighting, including portable lighting where appropriate,
• Scaffolds and ladders:
– Ladders should not be used without proper justification.
– Where ladders are used they must be used correctly.
– Towers need to be capable of being erected safely.
– Towers need to be erected by properly trained operatives. See p.26.
• Lifting operations:
– Must be properly planned by a competent person.
– Must be appropriately supervised.
– Must be carried out in a safe manner.
– Lifting equipment that is designed for lifting people should be appropriately and
clearly marked.
– Lifting equipment not designed for lifting people but which might be used in error
should be clearly marked to show it is not for lifting people.
– Machinery and accessories for lifting loads shall be clearly marked to indicate their safe working loads (SWL).
• Plant, machinery, equipment and tools.
• Roof work:
– No work should be carried out on a fragile roof unless a safe system of work is in place and understood by those carrying out the work.
– It is essential that only trained competent persons are allowed to work on roofs.
– Footwear with a good grip should be worn.
– It is good practice to ensure that a person does not work alone on a roof.