2.1 Technology Flashcards
Information and communications technology (ICT)
Information and communications technology (ICT) is the computing and communications systems that a business might use to exchange information with stakeholders.
Stakeholders
Stakeholders are individuals and organisations that are affected by, and affect, the activities of a business.
Intranets
Intranets are communication networks which can only be accessed by an organisation’s employees.
Extranets
Extranets are similar to intranets but can also
be accessed by other organisations such as
suppliers.
Software robots
Software robots are advanced computer programs that can operate a range of administrative activities previously carried out by employees.
Cloud computing
Cloud computing is a general term for the delivery of specialist computing services, such as the storage of very large amounts of data, provided by businesses using the internet.
E-commerce
E-commerce (or electronic commerce) is the act of buying or selling a product using an electronic system such as the internet.
M-commerce
M-commerce (or mobile commerce) is the buying and selling of products through wireless
handheld devices such as smartphones.
Digital communication
Digital communication is the transmission of
information electronically between computing
devices.
Webchat
Webchat is a simple means of communicating in real time (that is, instantly) using only web browsers such as Firefox or Internet Explorer.
Apps (or applications)
Apps (or applications) are pieces of software
designed for a specific purpose and for use on
smartphones and tablets
Social media
Social media are methods of online communication such as websites and applications. They share information and help to develop social and professional contacts.
