20 Steps Flashcards

1
Q

Step 1

A

Pre-Call Approach

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2
Q

Step 2

A

Sell Yourself

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3
Q

Step 3

A

The Introduction

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4
Q

Step 4

A

Confirm the Appointment Time Constraint

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5
Q

Step 5

A

Rapport Building

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6
Q

Step 6

A

Attention Getter

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7
Q

Step 7

A

The Approach Overview

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8
Q

Step 8

A

The Diagnostic Agreement

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9
Q

Step 9

A

The Buying Center Confirmation

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10
Q

Step 10

A

Situation Questions

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11
Q

Step 11

A

Problem/Disappointment Questions

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12
Q

Step 12

A

Implication/Impact Question

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13
Q

Step 13

A

Needs Payoff Question

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14
Q

Step 14

A

Transition Bridge to Phase 3 (The Demonstration)

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15
Q

Step 15

A

Interactive Demonstration

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16
Q

Step 16

A

Units of Conviction

17
Q

Step 17

A

Delivering the Value Analysis

18
Q

Step 18

A

The Imagine Statement

19
Q

Step 19

A

Closing

20
Q

Step 20

A

Show Appreciation and Congratulate the Buyer