2. The Development Of The Modern Travel and Tourism Industry

Question 0

What are the socio-economic factors that have contributed to the growth of the Travel and Tourism industry?

Answer 0

1. Changes in car ownership
2. Increase in leisure time,
3. Better disposable income
4. The impact of the national economy.

Question 1

What are the key factors that have contributed to the growth in the Travel and Tourism industry?

Answer 1

1. Socio economic factors
2. Technological developments
3. changing consumer needs and expectations
4. Product development and innovation
5. Law

Question 2

What effect has changes in car ownership brought to the Travel and Tourism industry?

Answer 2

Due to car ownership, people can go to destinations that are difficult to reach by public transport and choose when to travel without time table restrictions.

Question 3

What are the problems related to the Travel and Tourism industry due to changes in car ownerships?

Answer 3

1. Drop in demand for traditional types of public transport; bus, train, coaches leading to cuts in services
2. Rise in environmental problems; pollution, congestion and loss of land due to road building programs.

Question 4

How has there been an increase in leisure time?

Answer 4

1. Paid holiday entitlement, one day bank holidays, annual leave
2. Working week: shorter to an average of 37 hrs instead of 50
3. Employers operating at flexible working hours.
4. Labour saving household equipments.

Question 5

How has disposable income contributed to the socio-economic factors?

Answer 5

When there is increase in the disposable income of people, they tend to have a better standard of living, thus making more expenditure on leisure activities.

Question 6

How has the impact of the national economy affected the Travel and Tourism industry?

Answer 6

When there is enough disposable income in the economy, people have on average more money to spend an Travel and Tourism products and services; and this can be measure by the Gross National Product.

Question 7

What is Gross National Product?

Answer 7

The measure of a country’s total economic production, calculated by adding the value of all goods and services produced to the net revenue from abroad.

Question 8

What are the fields where technological developments has contributed in the Travel and Tourism industry?

Answer 8

Transportation(better aircrafts, trains, ferries)
Information and communication technology
Internet; CRS- booking system, ebrochures, ecommerce
Credit/debit cards: payment facilities.
Media(print and broadcast)

Question 9

How has changing consumer needs and expectations contributed to the change in socio-economic factors?

Answer 9

Customers prefer to choose:

1. Their own type of accommodation
2. Type of transport
3. Length of holiday
4. Activity

Question 10

How has product development and innovation contributed to the socio-economic factors?

Answer 10

Availability of

1. Package holidays
2. All-inclusive holidays
3. Holiday camps

Question 11

What are the external factors affecting the industry?

Answer 11

Legislation,
Climatic change
Fluctuation of currency
The role of local authorities and government 
Natural disasters
War, civil unrest, terrorism and crime

Question 12

What are the legislation a that have contributed to the development of the Travel and Tourism industry!

Answer 12

Holiday pay act 1938; working class employees are entitled to be paid during holidays
Countryside and right of way act 2000; act made lawful to gain access to certain areas that were previously restricted to land owners.
Development of Tourism Act 1995: set up to encourage overseas visitors
Eu directives on package travel 1995; customers of package holidays have financial protection.
Disability discrimination Act 1995; people with mental or physical impairment may be provided with adequate facilities.

Question 13

What are the roles of local authorities and government in the Travel and Tourism industry?

Answer 13

1. Provide tourism facilities for both locals and visitors,
2. Provide services of basic necessitaties(litter bins, toilets, car and coach parking)
3. Local government work in collaboration with the private sector.