2. Technology

Question 1

What is ICT

Answer 1

Information and communications technology (ICT) is the computing and communications systems that a business might use to exchange information with stakeholders.

Question 2

What are intranets

Answer 2

Intranets are communication networks which can only be accessed by an organisation’s employees.

Question 3

What are extranets

Answer 3

Extranets are similar to intranets but can also

be accessed by other organisations such as suppliers.

Question 4

What are software robots

Answer 4

Software robots are
advanced computer
programs that can
operate a range of
administrative activities
previously carried out by
employees.

Question 5

What is cloud computing

Answer 5

Cloud computing is
a general term for the
delivery of specialist
computinq services, such
as the storage of very
large amounts of data.
provided by businesses
using the internet.

Question 6

What is M-commerce

Answer 6

M-commerce (or mobile
commerce) is the buying
and selling of products
through wireless
handheld devices such as
smartphones

Question 7

What is digital communication

Answer 7

Digital communication
is the transmission of
information electronically
between computing
devices.

Question 8

What is webchat

Answer 8

Webchat is a simple
means of communicating
in real time (that is,
instantly) using only web
browsers such as Firefox
or Internet Explorer.

Question 9

What are apps

Answer 9

Apps (or applications)
are pieces of software
designed for a specific
purpose and for use on
smartphones and tablets.

Question 10

What is social media

Answer 10

Social media are
methods of online
communication such
as websites and
applications. They share
information and help
to develop social and
professional contacts.
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