2 - Professional Capabilities Flashcards
Behaviorism
learning reinforced by rewards and/or consequences
Cognitivism
learning from logical information; how you think influences behavior
Constructivism
learning from experiences
Malcome Knowle’s Adult Learning Theory
andragogy - the teacher and students are equal and the students have more control over learning
Carl Roger’s Learner-Centered Instruction
can’t teach adults, facilitate/guide their learning
learner is responsible
more activities than lecture
Abraham Maslow’s Hierarchy of Needs
Needed for learning:
Basics (food, water)
Safety
Relationship/Belonging
Esteem of Self and Others
Self-Actualization of Potential
Patricia Cross’s Adult learning, what impact’s desire to participate
schedule, if it’s required, location, intelligence, life phases, vocabulary
Benjamin Bloom’s Taxonomy - 3 domains
KSA - knowledge (cognitive), skill (psychomotor), attitude (affective)
Robert Gagne’s 5 Types of Learning
Intellectual (rules, procedure)
Cognitive (strategy to learn, remember apply)
Verbal (what they can state and use to make sense of info)
Motor skills (to complete the task)
Attitude (bias influences action)
Robert Gagne’s 9 Events of Instruction
- Gain attention
- Inform of objectives
- Stimulate recall of prior knowledge
- Present content
- Reinforce (case studies, examples)
- Elicit performance/ practice
- Provide feedback
- Test
- Enhance retention
Robert Mager’s Criterion-Reference Instruction Approach
behavior (verb)
condition (setting/tools)
criteria
Terminal Objectives
final behavioral outcomes from training
Enabling Objectives
terminal objectives broken into chunks
ABCD Objectives
Audience
Behavior
Condition
Degree
Storyboard
comics to visualize the story or screens
Wireframe
layout of website in black and white with no detail
Mock-up/Prototype
partially functional with colors, finishes
Socratic questioning
to help learners arrive at their own conclusion
4 Ways to Curate Info
inspiration of action
instruction for classes
implementation in blogs
integration of how to apply
benefits of knowledge management
metrics, quality information, updates are easier, cost/productivity, better customer service, staff morale/job satisfaction
What should you look at to analyze developmental needs?
top 3 issues in the next 3 years
external (tech, compliance, industry) changes
internal (employees, prod/svc) changes
emerging issues
do leader’s competencies need to change for future goals
what might be lost with upcoming retirements
What are operation/ programmatic goals?
start and implementation dates
What are interim goals?
final and progress made, % completion
What are outcome goals?
base on the needs of the org (lower turnover)
