2 people In Businesses Flashcards

1
Q

Define motivation

A

The reason why employees want to work hard and work efficiently for the business

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2
Q

Why people work?

A

Money: to pay for necessities and luxuries

Security: knowing that your job and pay our safe

Social needs: feeling a part of a group or organization, meeting people and making friends at work

Esteem needs: feeling that the job you do is important

Job satisfaction: enjoyment that you have done a good job

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3
Q

What are the benefits of a well-motivated workforce

A

Higher output per worker, which helps to keep the cost low and increase profits

Two-way communication with management for example suggestions for improving quality

Low labor turnover - a loyal workforce - reduce the cost of recruiting workers who leave

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4
Q

What are Maslow’s hierarchy of needs?

A

Self accusation
Esteem needs
Social needs
Safety security needs
Physiological needs

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5
Q

What are the motivation theories?

A

Taylor - money is the main motivator
Herzberg - hygiene and motivation
Moslow - hierarchy of needs

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