2 people In Businesses Flashcards
Define motivation
The reason why employees want to work hard and work efficiently for the business
Why people work?
Money: to pay for necessities and luxuries
Security: knowing that your job and pay our safe
Social needs: feeling a part of a group or organization, meeting people and making friends at work
Esteem needs: feeling that the job you do is important
Job satisfaction: enjoyment that you have done a good job
What are the benefits of a well-motivated workforce
Higher output per worker, which helps to keep the cost low and increase profits
Two-way communication with management for example suggestions for improving quality
Low labor turnover - a loyal workforce - reduce the cost of recruiting workers who leave
What are Maslow’s hierarchy of needs?
Self accusation
Esteem needs
Social needs
Safety security needs
Physiological needs
What are the motivation theories?
Taylor - money is the main motivator
Herzberg - hygiene and motivation
Moslow - hierarchy of needs