1st Semester Review for Final Exam Flashcards
This deck covers Chapters 1-15. The answers and questions are taken directly from our textbook.
Why do most people work?
Work helps define who we are and gives meaning to our lives. It also gives us the opportunity to earn money, learn, and grow.
Explain the difference between an associate degree and a bachelor’s Degree.
An associate degree is a two-year college degree. A bachelor’s degree is a four-year college degree.
What are career clusters?
Occupational and career specialities
Why are career clusters important?
They are part of a plan linking school preparation to college and career success.
How can a student gain actual exposure to the workplace other than holding a job?
Career events, field trips, job shadowing, and volunteering
When does job preparation begin?
Long before you actually have a job or career.
Why are transferable skills important?
Transferable skills make you a more capable person and help expand the knowledge and skills you will need in the workplace.
A task performed to earn money is known as a_________?
Job
What are Transferable skills?
Skills used in one job that can also be used in another job
Give an example of a transferrable skill.
Reading and writing skills; speaking a second language
How can a student gain actual exposure to the workplace other than holding a job?
Career events, field trips, job shadowing, and volunteering.
What questions should you ask before giving out your Social Security number?
Why is my number needed? How will my number be used? What happens if I refuse? What law requires me to give my number?
What is the purpose of a training agreement?
To outline the responsibilities of the student worker, school, and employer
When is a work permit required?
When a worker is underage.
What is minimum wage?
The lowest hourly pay rate allowable by the law
Name what agency’s goal is to prevent accidents and injuries in the workplace
OSHA
What are some examples of unethical behavior in the workplace?
Lying, cheating, stealing
How might your absenteeism affect your coworkers?
Causes extra work for others; reduces the effectiveness of the work experience
Clean personal grooming and a clean, neat appearance are known as?
Personal appearance
How can a worker demonstrate that he or she is dependable?
Going to work each day and being on time
What is an absenteeism policy?
It is a policy that stresses the importance of regular attendance at school and work, signed by the student and parents.
What is work ethic?
How much effort you put into a job
What might an employer do when a worker arrives late or leaves early?
Possible answer: The employer might subtract a percentage of pay.
Why is it unethical to make personal phone calls on the job?
The employee is wasting the company’s money on a nonbusiness call and using work time for personal matters.
What is a breach of confidentiality?
An agreement where it states you cannot tell anybody about any company information. If you do, there may be legal consequences such as loss of job or payment of monetary damages
Who at our school should you talk to about a job lead?
Mr. Garrison, TCHS Guidance Counselor, or any teacher would be able to redirect you to some resources.
What are some traditional methods used to find jobs?
Friends and relatives, networking, websites, school placement services, direct employer contact, and want ads
What is the purpose of a human resource department?
This department is needed to handle responsibilities related to employment services.
Establishing relationships that can lead to getting additional information or opportunities is known as ________.
networking
Job advertisement that does not include the name of a company or contact person
Blind Ad
Why should you carefully consider what you post online?
Employers search online for potential employees. You want to guard your privacy.
List three things you should do before contacting an employer by phone
Choose a quiet room; make a list of questions to ask, and have a pencil and paper to take notes
What is one thing employers cannot ask you in an interview?
Do you have a disability? Age or genetic information, gender, sex, or sexual orientation, race, color, or ethnicity, religion
A person who knows you well and is willing to discuss your personal and job qualifications with employers
Reference
Brief history of a person’s education, work experience, and other qualifications for employment
Resume
Why do employers use skill tests?
To determine the physical or mental abilities of a job applicant; to decide if an applicant has the skills to do a job
What do skills tests evaluate?
Physical abilities or knowledge
Job seekers may be asked to do what as part of the application process.
Take part in a pre-employment testing
What is one thing employers cannot ask you in an interview?
Do you have a disability? Age or genetic information, gender, sex, or sexual orientation, race, color, or ethnicity, religion
What can you learn from a pre-employment test?
Strengths and weaknesses; that more training is needed to meet an employer’s requirements
What type of test might an employer administer to assess an applicant’s truthfulness?
Polygraph test
How is the workplace affected by employees who use drugs?
Workplace accidents, high absenteeism, reduced productivity, high health costs, and safety compromised
The SAT and ACT are examples of what kind of tests?
Aptitude test
What does the American with Disabilities Act require employers to do?
To make reasonable accommodations for a person with disabilities who can perform the essential functions of the job
Before the interview, what information should a job seeker learn about the employer?
The company’s products or services, size, reputation, and possibilities for growth
A practice interview is also called a what?
Mock interview
Where can you learn more about a company?
Company’s website; local or school library; program coordinator; or guidance counselor
Insurance, paid vacation, sick pay, and profit sharing are each types of what?
Fringe Benefits
What should you never bring to an interview?
A friend
Why should you practice for an interview?
To prepare; to build self-confidence, and to feel more relaxed during the actual interview
How should you dress for a job interview?
A step above what is worn on the job
Why is it important to send a follow-up letter immediately after an interview?
Send a follow-up letter/email to thank the interviewer and remind him or her of your interest in the job
One advantage of the team approach is the______________
development of more creative ideas
Identify tools that help teams through the problem-solving process
Brainstorming, compromise, and consensus
What is the purpose of brainstorming?
Teams brainstorm to generate as many ideas as possible
An effective team ________________
has reached the highest performance stage of development
In a traditional work setting, who is responsible for managing conflict?
A permanent manager.
A situation resulting from two or more opposing views is known as?
Conflict
Why is nonverbal communication important?
Nonverbal communication is any message that does not use written or spoken words. It is important to be aware of what messages your actions convey.
What are some examples of nonverbal communication?
Facial expressions, gestures, body language, and silence
What is the difference between hearing and listening?
Hearing is recognizing sound, while listening involves understanding what you hear.
How is a personal business letter different from a business letter?
When writing a personal letter, you can use your own style of writing or stationery. Business letters are more formal, follow a specific style, and are usually printed on professional stationery.
What is the salutation in a letter? Provide an Example
The salutation is the greeting that precedes the body of a letter (for example, Dear Mr. Jones).
Identify one security problem that may exist when using the Internet.
Identity theft, malware, computer viruses, and hacking
What is the function of the information technology (IT) department at many workplaces?
The IT department is tasked with providing support when a computer or other technical problems arise
A type of program that allows you to access and view websites
A Browser
Give me an example of a browser.
Google Chrome, Apple Safari, Microsoft Edge, Mozilla, Firefox, Internet Explorer
What can you do to avoid identity theft when using the Internet?
Avoid giving personal information over the Internet; only give information when needed on a secure website
What should be included in a strong password?
A strong password has at least eight characters and includes numbers, letters, and symbols.
How can you protect your computer and files?
Use anti-virus software and strong passwords to protect your information.
What are common purposes for using social media sites?
Social media sites are used for networking, sharing, gaming, and socializing with others.
Why would a business use social media?
To attract customers, get customer feedback, and build customer loyalty. increase your market reach, including international markets. do market research and reduce marketing costs. increase revenue by building customer networks and advertising.
What are the three main causes of accidents?
Lack of knowledge or skills; work-related hazards; and unsafe behavior
A worker is more likely to have an accident on the job if he or she_________________.
Has been on the job for less than one year.
Give an example of unsafe behavior that could lead to an accident on the job.
Recklessness, lack of consideration, disobedience, carelessness, laziness, fatigue, and impairment
When is it particularly important to wash your hands?
You should wash your hands after using the restroom and before eating or handling food.
Provided for workers injured or made ill on the job
Workers Compensation
What is the primary reason for teen traffic accidents?
Lack of driving experience.
What is the fair use doctrine?
Fair use doctrine allows individuals to use copyrighted works without permission in limited situations under very strict guidelines.
Why should you back up your computer?
If a virus invades your computer or the hard disk crashes, it may be too late to retrieve your files and computer programs.