1ER PARCIAL Flashcards

1
Q

What is a supply chain?

A

A Supply Chain consists of all parties involved, directly or indirectly, in fulfilling a customer request

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2
Q

Definition of supply chains managemente

A

Integrate suppliers, manufacturers warehouses and stores to produce and distribute in correct quantities and locations to minimize the costs

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3
Q

Stages of a supply chain

A
Suppliers
Manufacturers 
Distributors
Retailers
Customers
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4
Q

What is the supply chain objective

A

To maximize the total value generated along the chain

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5
Q

What is the supple Chain Surplus

A

Difference between the revenue generated from the customer and the overall cost across the supply chain

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6
Q

What are the 3 decision phases in a supply chain?

A

Strategic, tactical and operational

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7
Q

What are the flows to take care of in a supply chain?

A

Information, products and funds

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8
Q

What are the macro processes of a company’s supply chain?

A

CRM, SCRM, SRM

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9
Q

The 3 logistic drivers of a supply chain are:

A

Facilities, inventory and transportation

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10
Q

It is together with the bullwhip effect one of the 2 key challenges of a supply chain

A

Minimize total cost along the chain

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11
Q

The best way to explain the concept of Value Added is:

A

The customer is willing to pay for it

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12
Q

Example of a successful supply chain for exploiting its storage role

A

Uline

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13
Q

What does the supply chain includes:

A
Suppliers
Manufacturers
Transporters
Warehouses
Distribution Centers
Retailers
Customers
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14
Q
SCM
CRM
SRM
ISCM
MRO
SKU
ERP
MRP 
MRP II
RM
WIP
FG
A
SCM: SUPPLY CHAIN MANAGEMENT
CRM: CUSTOMER RELATIONSHIP MANAGEMENT
SRM: SUPLIER RELATIONSHIP MANAGEMENT
ISCM: Integrated supply chain management
MRO: Manteinance, repair  and operations
SKU:   Stock keeping Unit
ERP: Enterprise Resource planning
MRP: Material of requirement planning
MRP II: Material resource planning
RM: RAW MATERIALS
FG: FINISHED GOODS
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15
Q
MO
MS
RM
DL
OH
KPI
BSC
SMART
IRR
NPV
P&L
A
MO: Make to order
MS: Make to stock
RM: Raw material
DL: Direct labor
OH: Overheead
KPI: Key Performance Indicator
BSC: Balance Score card
SMART: Specific measurable Affordable Relevant Time bases
IRR: Internal rate of return
NPV: Net present value
P&L: Profit and loss
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16
Q

Definition of facilities planning

A

Determines hows an activity tangible fixed assets best support achieving the activitys objective

17
Q

Objective of facilities planning

A

To support an organization to achieve excellence in the supply chain

18
Q

Hierarchy of facilities planning

A
Facility location
Facility design
        Structural design
        Layout design
        Handling system design
19
Q

Strategic Facilities Planning Issues

A

Number, location, and sizes of manufacturing facilities, warehouses, and/or distribution centers.
Centralized versus decentralized storage locations for raw materials, work-in-process, and finished goods for single- and multi-building sites, as well as single- and multi-site companies.
Acquisition of existing facilities versus design of model factories and distribution centers of the future.
Flexibility required because of market and technological uncertainties.
Interface between storage and manufacturing.
Level of vertical integration, including “subcontract versus manufacture” decisions.
Control systems, including materials control and equipment control.
Movement of materials between buildings, between sites.
Changes in customers’ and suppliers’ technology as well as firm’s own manufacturing technology and materials handling, storage, and control technology.
Design-to-cost goals for facilities.
Security and health regulations.
Efficient use of Energy (Energy savings and policies).
PWD design.
Risk reduction of stoles merchandises
Standardization and reduction of costs.

20
Q

What is a process

A

Is any part of an organization that takes inputs and transforms them into outputs

21
Q

What is a production process

A

Group of activities related to transform elements, input elements to output elements

22
Q

What is a flow process chart and what area the elements

A

A flow process chart is the visual representation of the main elements of a process.

cuadrado tasks or activities
Rombo decision points
triangulo invertido storage
Flecha material/customer flows

23
Q

What type of processes are

A

Multistage balanced
Multistage with buffer
Other: MO, MS and hybrid

24
Q

What type of buffers are

A

Preventive buffer- starving

Blocking buffer - bottle neck

25
Q

MO and MS

A

Make-to-order
Only activated in response to an actual order.
Both work-in-process and finished goods inventory kept to a minimum.
Make-to-stock
Process activated to meet expected or forecast demand.
Customer orders are served from target stocking level.

26
Q

What is an indicator

A

is the measure of the level of performance of a process

27
Q

What is KPI

A

Key Performance indicator

Financial or non-financial measurements used to quantify the degree of compliance with the objectives

28
Q

Some performance metrics

A

Productivity = Output/Input
𝐸𝑓𝑖𝑐𝑖𝑒𝑛𝑐𝑦=(𝐴𝑐𝑡𝑢𝑎𝑙 𝑜𝑢𝑡𝑐𝑜𝑚𝑒)/(𝐸𝑥𝑝𝑒𝑐𝑡𝑒𝑑 𝑜𝑢𝑡𝑐𝑜𝑚𝑒)
𝑈𝑡𝑖𝑙𝑖𝑧𝑎𝑡𝑖𝑜𝑛=(𝑈𝑠𝑒𝑑 𝑡𝑖𝑚𝑒)/(𝐴𝑣𝑎𝑖𝑙𝑎𝑏𝑙𝑒 𝑡𝑖𝑚𝑒)

29
Q

Make or buy?

A

Availability of products (commodities)
Know-how (related industry)
Demand

30
Q

Investment

A

Price, taxes, freight
Suppliers (credit, lease, warranty, initial setup, support)
Cost benefit analysis (IRR and ROI)

31
Q

Company policies

A

Mandatory vs desirable requirements
New, used, rebuilt
Vertical integration (Mission achievement

32
Q

General Specs

A

Dimensions, weight
Space, basement, cleanroom
Electrical requirements (demand, consumption)
Services (water, chilling, air, sewage, fuel)
Consistency on meeting specs, tolerances
Output rate, actual versus rated capacity (quantity, speed)
General purpose vs special purpose equipment

33
Q

Operation Requirements

A

Consumables (cost, availability)
Need for feeder/support equipment
Safety and Human factors impact
Tie-in with existing or planned systems (control)

34
Q

Labor requierements

A

Ease of use. Direct / indirect ratio

Skills and training (learning curve

35
Q

Maintenance

A

Complexity and frequency. Online support

Availability of Spare parts

36
Q

Obsolence

A

State of the art

Long term decisions (future growth and modifications)

37
Q

Sustainability

A

Waste, disposal, recycling material

Pollutant emissions

38
Q

Factors of technology selection

A
Investment
Company policies
General Specs
Operation
Labor
Maintenance
Obsolescence
Sustainability