1D - Interpersonal Communication Skills

Question 1

What are key elements of effective listening?

Answer 1

Paying attention, not interrupting, providing feedback, understanding emotions.

Question 2

How does nonverbal communication affect interactions?

Answer 2

Can convey emotions, reinforce verbal messages, indicate attentiveness.

Question 3

What role does feedback play in communication?

Answer 3

Helps clarify understanding, encourages improvement, validates feelings.

Question 4

List two examples of verbal communication techniques.

Answer 4

Asking open-ended questions, using “I” statements.

Question 5

What is the importance of understanding group dynamics?

Answer 5

Enhances teamwork, improves conflict management, facilitates decision-making.