1.6 Policies, Procedures, And Professionalim Flashcards

1
Q

Is a course of action that should be taken every time a certain situations occurs

A

What is a policy?

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2
Q

Is a method or way of doing something.

Explains what form to complete, when and how often to fill it out, and to whom it is given.

A

What is procedure

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3
Q

Having to do with work or a job is what?

A

Professional

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4
Q

Life outside a job, such as family, friends, and home life

A

Personal

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5
Q

Being caring, concerned, empathetic and understanding is what?

A

Compassionate

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6
Q

Identifying with the feeling of others

A

Empathy

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7
Q

Sharing in the feeling and difficulties of others

A

Sympathy

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8
Q

A person who tells the truth and can be trusted

A

Honest

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9
Q

Showing sensitivity and having a sense of what is appropriate when dealing with others

A

Tactful

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10
Q

People who try to do their best. Are guided by a sense of right and wrong. They are alert, observant, accurate, and responsible.

A

Conscientious

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11
Q

Make and keep commitments. Must be at work on time. Must skillfully do task.

A

Dependable

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12
Q

Do not lose their temper easily. Do not act irritated or complain when things are hard.

A

Patient

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13
Q

Valuing other people’s individuality.

Age
Religion
Culture

A

Respectful

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14
Q

Work with people from many different backgrounds.

A

Unprejudiced

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15
Q

Respecting others belief and practices and not judging them.

A

Tolerant

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