1.6 Policies, Procedures, And Professionalim Flashcards
Is a course of action that should be taken every time a certain situations occurs
What is a policy?
Is a method or way of doing something.
Explains what form to complete, when and how often to fill it out, and to whom it is given.
What is procedure
Having to do with work or a job is what?
Professional
Life outside a job, such as family, friends, and home life
Personal
Being caring, concerned, empathetic and understanding is what?
Compassionate
Identifying with the feeling of others
Empathy
Sharing in the feeling and difficulties of others
Sympathy
A person who tells the truth and can be trusted
Honest
Showing sensitivity and having a sense of what is appropriate when dealing with others
Tactful
People who try to do their best. Are guided by a sense of right and wrong. They are alert, observant, accurate, and responsible.
Conscientious
Make and keep commitments. Must be at work on time. Must skillfully do task.
Dependable
Do not lose their temper easily. Do not act irritated or complain when things are hard.
Patient
Valuing other people’s individuality.
Age
Religion
Culture
Respectful
Work with people from many different backgrounds.
Unprejudiced
Respecting others belief and practices and not judging them.
Tolerant