1.5 - Understanding External Influences On Business Flashcards
1
Q
Examples of stakeholders
A
Shareholders
Employees
Customers
Managers
Suppliers
Local community
Pressure groups
The government
2
Q
Types of technology used by a business
A
E-commerce
Social media
Digital communication
Payment systems
3
Q
Things technology influences
A
Sales
Costs
Marketing mix
4
Q
Principles of consumer law
A
Quality
Consumer rights
5
Q
Principles of employment law
A
Recruitment
Pay
Discrimination
Health and safety
6
Q
Impact of legislation
A
Cost
Consequences of meeting / not meeting these obligations
7
Q
Economic influences on a business
A
Unemployment
Changing levels of consumer income
Inflation
Interest rates
Government taxation
Exchange rates
