1.5 Flashcards

1
Q

Pressure groups

A

Organisations formed to put forward a particular viewpoint, such as
promoting organic farming.

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2
Q

Stakeholders

A

All those groups with an interest in the success or failure of a business.

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3
Q

E-commerce

A

Selling online rather than in a physical one-to-one transaction. An important part of e-commerce is m-commerce, meaning commerce using apps/smartphones rather than websites/PCs.

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4
Q

Social media

A

Interactive channels of communication, via words, photos or videos, such as blogs, Facebook and Instagram.

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5
Q

Digital communication

A

Messages or conversations conducted via email, text or
social media.

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6
Q

Payment systems

A

Ways of paying electronically such as PayPal.

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7
Q

Consumer law

A

Acts of parliament that are intended to protect customers from misleading or dangerous practices by companies.

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8
Q

Consumer rights

A

Laws that empower the consumer to demand certain minimum
standards from every business supplier.

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9
Q

Legislation

A

Laws passed by acts of parliament; breaking these laws may result in a fine or even a prison sentence.

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10
Q

Red tape

A

The term given to laws that (some people say) tie the hands of business people, making it hard to act entrepreneurially.

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11
Q

Consumer spending

A

The total spent by all shoppers throughout the country.

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12
Q

Recession

A

A downturn in sales and output throughout the economy, often leading to rising unemployment.

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13
Q

Exports

A

Goods produced in one country but sold overseas.

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14
Q

Consumer incomes

A

The amount households have available to spend after income taxes have been deducted.

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15
Q

Economic climate

A

Like the weather, the economy can run cold or hot; the economic climate is a measurement of the current economic outlook, which might be promising or worrying.

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16
Q

Exchange rate

A

The value of one currency measured by how much it will buy of other
currencies.

17
Q

Inflation

A

The rate of increase in the average price level.

18
Q

Interest rate

A

The annual cost of a loan to the borrower.

19
Q

Taxation

A

Charges placed by the government on goods, imported goods and the incomes of individuals and companies.

20
Q

Unemployment

A

When someone of working age wants a job but cannot get one.