1.4.4 motivation in theory and practice

Question 1

who are the 4 motivational theorists?

Answer 1

• mayo
• hertzberg
• maslow
• taylor

Question 2

taylor (scientific management)

Answer 2

• incentivised by money
• money is the motivator
• people only work harder to maximise their income

Question 3

Mayo (human relations theory)

Answer 3

• thought that there were more factors affecting workplace performance than money
• workers gain satisfaction from a certain level of freedom and control
• workers who feel like they belong to a team, work more effectively

Question 4

Maslow (hierarchy of needs)

Answer 4

• believed all humans have 5 sets of needs
  = physical, safety, social, esteem – self actualisation
• full potential is self actualisation - must work their way up the hierarchy to reach level of self actualisation

Question 5

Hertzberg (two-factor theory)

Answer 5

• motivated workers give their best performance all the time
• workers do things to gain rewards

Question 6

what are Hertzbergs motivators?

Answer 6

• achievement
• recognition for achievement
• responsibility
• interesting work