1.4 Stakeholder Flashcards
1
Q
Stakeholders:
A
Any individual/group organization with a direct interest in the activities and performance of a business.
Can be classified as internal or external stakeholders.
2
Q
Internal stakeholders:
A
Directly involved in an organization’s activities and performance.
Examples:
Employees.
Managers.
Shareholders.
3
Q
External stakeholders:
A
Do not form part of a business but have a direct interest.
Examples:
Suppliers.
Customers.
Financiers.
Pressure Groups
Competitors
4
Q
Conflict between stakeholders
A
inablility of an organization to meet all of its stakeholders objectives simultaneously
5
Q
A
5
Q
Stakeholder mapping
A
useful tool to help managers prioritize actions to take for resolving conflict
Looks at the relative interest and relative power of stakeholders
6
Q
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8
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9
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