1.4 Managing people

Question 1

Pros of flexible working

Answer 1

• Business respond to short term change in demand
• specialist jobs for people not permanently employed

Question 2

Cons of flexible working

Answer 2

• employees may not feel committed to company
• communication can be problem
• outsourced work maybe low quality

Question 3

pros of internal recruitment

Answer 3

may require less training
cheaper + fast

Question 4

cons of internal recruitment

Answer 4

limited talent pool

Question 5

pros of external recruitment

Answer 5

Brings new skills/perspectives
Attract wider number of applicants

Question 6

Cons of external recruitment

Answer 6

Higher costs
and longer process through training and familiarity

Question 7

Pros of On-The-Job Training

Answer 7

• Output may continue as learning is also continuing
• may be easier/cheaper to organise

Question 8

Cons of On-The-Job training

Answer 8

• Can be disruptive for others
• Mistakes are possible

Question 9

Pros of Off-The-Job Training

Answer 9

• Mistakes reduced because training is not on site
• Safer
• More motivating

Question 10

Cons of Off-The-Job training

Answer 10

• Might be costly
• May not be relevant

Question 11

Pros of Tall organisational structure

Answer 11

• Managers have tight control
• Clear promotional route

Question 12

Cons of Tall organisational structure

Answer 12

• Long chain of command means poor communication, slow decisions
• tight control may be demotivating

Question 13

Pros of Flat structure

Answer 13

• Good Communication
• Quick decisions
• less control may motivate Workers

Question 14

Cons of flat structure

Answer 14

• Managers may lose control of workforce
• fewer opportunities for promotion

Question 15

Pros of Matrix structure

Answer 15

• Motivational
• Flexible

Question 16

Cons of Matrix Structure

Answer 16

• Can be expensive
• Difficult to coordinate

Question 17

Pros of Taylors set piece pay theory

Answer 17

• increase efficiency (standardisation + Division of labour)
• Clear structure

Question 18

Cons of Taylors motivation theory

Answer 18

• Human needs overlooked
• People aren’t only motivated by money
• Severe/tight control

Question 19

Pros of Mayos teamwork theory

Answer 19

• increased morale
• Increased collaboration/productivity

Question 20

Cons of Mayos teamwork theory

Answer 20

• Works well in certain environments

Question 21

Pros of Maslows theory

Answer 21

• well rounded approach
• encourages self development

Question 22

Cons of Maslow’s theory

Answer 22

• employees at different levels in hierarchy
• neglects external factors like management style

Question 23

Pros of Herzberg two factor theory

Answer 23

Clear focus on Job Satisfaction
improves Job design

Question 24

Cons of herzberg

Answer 24

Over-simplification
overlooks personal needs

Question 25

Pros and Cons of Commission

Answer 25

Pros - appropriate for sales job - incentive to Increase sales Cons - focus taken away from other areas of job e.g. customer service

Question 26

Pros and Cons of Piecework

Answer 26

Pros - Appropriate for production work - Incentive to increase output Cons - Employees may ignore factors e.g. quality

Question 27

Pros and Cons of Performance related pay

Answer 27

Pros - links pay to measurable targets - encourages review of employee performance Cons - Can be expensive - difficult to ensure fairness across Org

Question 28

Pros and Cons of Bonus schemes

Answer 28

Pros - Reward linked to overall success of company Cons - Depends on profitability of business

Question 29

Pros and Cons of Delegation/consultation and empowerment

Answer 29

Pro - employees feel involved with decisions Con - Slow down decision making - Some employees may not be skilled enough to get involved

Question 30

Pro and Con of Teamwork

Answer 30

Pro - meets employees social needs Con - Individual performance is harder to identify in a team

Question 31

Pro and Con of Flexible Working

Answer 31

Pro - Employees fit personal lives + work lives well Con - Difficult to keep control of employees + ensure they are productive

Question 32

Pro and Con of Job Rotation/enrichment and enlargement

Answer 32

Pro - Motivated through increased variety - Personal development Con - can be disruptive - reduce productivity in Short term

Question 33

Pro of Autocratic leadership

Answer 33

- High level of control - fast decision making

Question 34

Con of Autocratic leadership

Answer 34

- Low levels of motivation (no respect + involvement) - No opportunity for employees in decisions

Question 35

Pro of Democratic leadership

Answer 35

- Allows wide range of ideas + opinions - Develops team spirit

Question 36

Con of Democratic Leadership

Answer 36

- Long time for decisions - employees may not see bigger picture (may just vote in self-interest)

Question 37

Pro of Laissez-faire leadership

Answer 37

- Employees autonomy to make own decisions - High levels of creativity

Question 38

Con of Laissez-faire leadership style

Answer 38

- Lack of control - Tasks may not be coordinated very well

Question 39

Pro of paternalistic leadership Style

Answer 39

- Attention to employee welfare - Employees feel looked after

Question 40

Con of Paternalistic Leadership style

Answer 40

- Employees given no power in decisions - employees have no stake in business