14. Guest - Credit Suisse Flashcards
What can challenge the stability of the IT platform of Credit Suisse? (2)
He talks about two things:
- Market events, such as BREXIT that impacts the markets.
- New releases, updates and changes to the platform
–> In order to govern change delivery, the central SBIP platform has a central release management.
How can they tackle the risk management?
They had Periodic Risk Assessment where they go through all potential changes and request for changes and assess how these change might impact the platform and if it achieves the user acceptance (UA).
What is the main question/task in the “run” of the IT platform? (credit s)
It is the question “How to keep IT platforms stable?”
What is the main question/task in the “Plan” phase of the IT platform (credit s)?
How to best manage cost focus?
What is the challenge in the plan phase of Credit Suisse IT platform?
That some areas requires investment while the context might not allow for that. For ex they have end-of-life (EOL) applications that must be improved, they have skill and people risk as a lot of knowledge is about to get retired. This requires investments, which can be hard if they want to keep cost focus.
How can CS plan for “leverage of cost” as a solution?
They can look into the options of outsourcing & utilizing vs offshoring/near-shoring. This however, will impact the experts and employees.
If they instead of outsourcing/offshoring decides to focus on “platform/tech renewal”, what is the option they can go for?
New technologies in FinTech such as blockchain. The first results of the testing shows that it has potential to massively reduce complexity.
What is the main question/task of CS in the build phase?
How to ensure that application coding is aligned with guidelines
Why can it be good to visually draw the TOM (target operating model and TIM (target IT model)?
Because it provides a guideline for all initiatives to reach large state. And in order to see how best optimal leverage synergies and effects of scale share components are envisioned.
The magic triangle, what is It and what is the challenge?
It is built up by the three things: quality, speed and pice. You can only control 2 of them and aim for 2. You want to deliver a high quality project, at the agreed price and effort and also do it on time. It is easier to control 3 in an agile approach than in waterfall.
5 main problems and issues in projects, according to CS?
- Project goals are not defined in enough detail
- Time constraints are not realistic
- Budget constraints are too limited
- Project Manager is overloaded
- Limited business know-how
4 approaches you can use to achieve the target IT solution delivery
- Standardization - use project standards.
- Process guidelines and tools - define delivery process, artefacts, competencies etc. to ensure support and compliance by means of tools.
- Skill-based approach - organize senior experts for all roles
- Make vs Buy - Define architectural/business domains which would be ideal candidates for “make” vs domains with less value-added and expertise for “buy”
5 key success factors of Program and Projects, according to Credit Suisse?
- Duration Management - how to manage long-lasting and large investment projects and make sure that they deliver quick wins too.
- Stakeholder & Culture management - satisfy stakeholders, Management expectations
- Cost & Budget Management - respect current market situation with focus on costs and short-term budget allocation at the same time finance and run long-term investment need.
- Complexity Management - respect diversity and complexity of systems and applications. Manage projects in a lean way.
- Standards - learn the root causes of failures and avoid them. such as time constraints.
