1.4 Approaches To Staffing Flashcards
How are staff an asset to a business?
They bring knowledge, skills and expertise to the business. They also increase productivity, drive innovation and enhance customer service.
How are staff a cost to a business?
Cost of hiring and training workers, paying salaries, wages, fringe benefits, redundancy.
What is the impact of national minimum wages on staffing costs?
Only applies to people with a wage not a salary so businesses that employ workers on a wage basis will face higher labour costs.
What is a flexible workforce?
The development of a culture where workers are equipped to do different roles or where they work in a range of employment patterns.
What are the four ways to develop a flexible workforce?
1)Multi-skilling
2)Flexible hours and home working
3)Outsourcing
4)Part-time and temporary
What is multi-skilling?
the process of training workers to fulfil multiple job roles within a business.
What is the advantage of multi-skilling?
-Businesses utilise their workforce more efficiently which reduces labour costs and increases productivity.
What are the disadvantages of multi-skilling?
-May require significant investment in training and development.
-May not be appropriate for all job roles, especially those that require a high level of expertise.
What is part-time and temporary working?
-Someone who works part-time may only work two or three days a week.
-someone who works temporarily shows up to work whenever the business needs them.
What are the advantages to a business of part-time and temporary working?
-Flexible working arrangements can help businesses to attract and retain talent, especially staff who value work life balance.
-This may improve productivity, as staff can work during their most productive hours and avoid distractions
What are the disadvantages to a business of part-time and temporary working?
-Flexible working arrangements can create challenges in terms of communication and collaboration.
-Monitoring and managing flexible workers can be more difficult.
What is outsourcing?
Hiring a party outside a company to perform services or create goods, allowing companies to produce with lower costs and maintain competitive pricing.
What are the advantages of outsourcing?
-This may allow the business to access specialised skills.
-may reduce labour costs.
What are the disadvantages of outsourcing?
-This may lead to a loss of control over quality and delivery.
-this may create ethical concerns, especially if the partner is based in a country with lower labour standards.
What are flexible hours in a business?
Allow employees to schedule working hours around their individual needs and accommodate their commitments outside of work.
What are the advantages of home working for the business?
-smaller premises may be required
-High quality workers may be attracted to
-workers may be more productive, if they work in isolation away from distractions.
What are the disadvantages of home working for the business?
-The cost of equipping workers with technology may be significant.
-There may be less opportunity for collaboration between workers, reducing innovation.
-Careful monitoring will be required to ensure remote workers remain focussed on tasks
What are the advantages of home working to the employee?
-Commuting costs eliminated
-Stress reduced as a result of not having to travel to work.
-Some flexibility in hours may be possible.
What are the disadvantages of home working to the employee?
-Staff may feel isolated from colleagues
-Household costs such as electricity and heating may increase
-A health work life balance may be difficult to manage.
What is dismissal?
The termination of employment by an employer against the will of the employee.(Firing or sacking)
What is redundancy?
When the job is no longer available and the business reduces the size of its workforce.
What are the two approaches to employer/employee relationships?
-Individual Approach
-Collective Bargaining
What are the key parts to the individual approach?
