1.3.2 Branding & Promotion: Flashcards

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1
Q

Promotion definition:

A

promotion is a part of the marketing mix (4Ps) that helps generate customer awareness, interest, desire & action.

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2
Q

Types of promotion:

A

Advertising
PR
Sponsorship
Sales promotions
Direct marketing
Digital communication

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3
Q

Advertising

A

+ increases brand awareness for wide range target audience - increase sales
+ create brand image

-expensive- decrease operating profit
-one way communication can miss the business objective and damage brand reputation

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4
Q

PR

A

+ offer 2 way communication - build relationship
+ popular brand image
+ more cost effective than advertising - increase profits

-time consuming
-difficult to measure direct impact of PR on profits

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5
Q

Sponsorship

A

+control message in sponsorships to make it direct to business objective eg entering new markets
+build brand recognition

-subject to negative branding if business sponsors controversy celebrities
- expensive, especially for high-profile events

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6
Q

Sales promotions

A

+help clear out stock for the intro of new product
+ achieve quick increase in sales- CA

-attract deal-seeking customers not be loyal to brand
-lowering prices for sales promotions can impact brand image as it can affect quality.
-shortermism

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7
Q

Direct marketing

A

+target specific audiences and personalise their message to individual customers
+measurable business track results & adjust strategy accordingly
+communicating directly w customers builds trust - customer loyalty - CA

  • costly if businesses dont have established customer database
    -labour intensive & can only reach a limited number of customers
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8
Q

Digital Marketing

A

+ communicating via the media helps to target specific customer segments
+ provide engagement and feedback from customers - helps with success of product to being reactive

-easily ignored by customers as it can be seen as junk - creates negative brand image
-not effective for reaching different demographics like older customer segments.

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9
Q

Factors influencing promotional strategies:

A

-stage in plc - eg sales promotions better suited for extension strategies.
- nature of good - eg promotions not necessary for necessity goods or promotions like sponsorships more appropriate for luxury goods
-comp - how to differentiate goods from comp through promotions eg promotional pricing
-target market - different promotions to reach diff audience subgroups
-budgets- how much firm can spend on advertising

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10
Q

Branding definition:

A

Branding is the creation of business’ identity that is to differentiate them from competitors.

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11
Q

Types of Branding:

A

-product branding
-own brand product
-corporate branding

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12
Q

Type of branding: Product branding:

A

Product branding is the use of specific design/label for a product
+create identity for product to differentiate from comp and gain CL - increase profits
+business can market diff products to different markets

-high cost of promoting brand for each product.
-diff products have diff qualities

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13
Q

Types of branding; Corporate branding:

A

Corporate branding promotes brand image for business
+brand recognition for company increases CL - can add value to increase profits
+allows company to market penetrate due to CL
+gain EoS by promoting multiple products under one brand,reduce marketing costs and increase profitability

  • if company’s reputation damaged negative impact on all products under that brand
    -comp can impact corporate branding.
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14
Q

Types of branding; Own brand products

A

Own branding is when retailers promote specific product/service to own label
+helps differentiate retailers from comp - build CL
+helps decrease selling price for own label goods which increase sales

-have lower perceived quality than branded products- damage brand reputation

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15
Q

Benefits of branding:

A

-Added Value- branding can add value and increase prices due to quality and brand loyalty
-High market share for CA
-Ability to Charge Premium Prices- customers pay for brands w high quality goods -price elastic to demand
-Reduce PeD- as customers loyal to brand and repeat purchases even with increased prices - CA

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16
Q

Ways to build a brand:

A

-USP- gain CA in brand by differentiating goods with USP
-Advertising- build brand by raising customer awareness and communicating with target audience
-Sponsorships- partnering w events/celebs can build brand image by association
-Social media- social media build brand by communicating w customers and building trust&loyalty

17
Q

Changes in branding/promotion to reflect social trends:

A

Adapting to social trend sis crucial to business opportunities to building CL and staying innovative; done by viral marketing, social media, emotional branding

Viral marketing- business spread promotional acitivities and brand online
Social media- brands keep up to date w trends via social media & communicate w customers
Emotional branding- reflect customers values to resonate w brand helps gain ethical standpoint & psychology of customers to appeal to them