1.3.2 - Branding and Promotion Flashcards

1
Q

Promotion definition

A

The way in a business makes its products known to the customers, both current and potential

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2
Q

What is above the line promotion?

A

Advertising

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3
Q

What is below the line promtion?

A

Any promotion that is not advertising

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4
Q

Advertising definition and advantages/disadvantages

A

Promotion which occurs though paid channels such as television, radio and magazines

ADV
- Reach large audiences
- Can be specific to promote brand image
- Expansion of market/target market

DIS
- Expensive
- Many ignore adverts
- Can be difficult to assess effectiveness

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5
Q

Direct Marketing definition and advantages/disadvantages

A

Involves communicating directly with customers though email, text message, social media etc

ADV
- Can reach specific target audiences
- Measurable through results and can therefore adjust

DIS
- Can be intrusive
- Can be costly
- May not have specific/established customer base

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6
Q

Sales Promotions definition and advantages/disadvantages

A

Marketing technique which encourages purchases by offering incentives such as free samples, buy one get one free, loyalty cards etc

ADV
- Can boost sales and engagement
- Can help clear stock to introduce new products
- Encourages impulse purchases
- Targeted to specific audiences

DIS
- Can be expensive
- May not lead to loyal consumers
- May reduce other sales

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7
Q

Personal Selling definition and advantages/disadvantages

A

Occurs when a salesperson interacts with potential customers one-on-one through in person or digital

ADV
- Builds relationships for specific needs
- Personalised guidance and advice

DIS
- Can be expensive to hire staff for it
- May be difficult to scale

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8
Q

Sponsorship definition and advantages/disadvantages

A

Agreement where a company provides financial or other support in exchange for marketing exposure

ADV
- Can help build brand awareness
- Emotional connections
- Reaches new customers

DIS
- Can be expensive
- May be subject to negative publicity

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9
Q

Public relations definition and advantages/disadvantages

A

Where the business seeks to build relations with the public and manage their reputation

ADV
- Enhances businesses reputation and credibility
- Increased customer loyalty and sales
- Cost effective in comparison

DIS
- Can be time consuming

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10
Q

Digital Communications definition and advantages/disadvantages

A

Refers to any form of marketing or communication delivered electronically

ADV
- Targeted to specific consumers
- Real time feedback and engagement

DIS
- Can be ignored
- Significant investment in technology
- Data privacy regulations
- May not be effective for older consumers etc

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11
Q

Branding definition

A

A product, service or concept that is publicly distinguished from other products, services or concepts so that it can be easily communicated and usually marketed.

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12
Q

Reasons for branding

A
  1. Establishes recognition
  2. Builds trust and recognition
  3. Differentiates from competitors
  4. Can support marketing and advertising
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13
Q

Corporate branding definition and adv/dis

A

Refers to use of a company name/logo to promote all products and services

ADV
- Creates strong brand reputation and recognition
- Allows easier introduction of new products
- Reduces marketing costs

DIS
- If negative publicity can affect all products
- Intense competition may also affect all products

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14
Q

Product branding definition and adv/dis

A

Refers to use of unique name/design to promote

ADV
- Can differentiate from competitors
- Allows to meet different market segments
- Can build loyalty by associating products with specific quality

DIS
- Cost for promoting each new product
- Build new brands for each product
- Different levels of quality are harder to gain loyalty

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15
Q

Own brand product definition and adv/dis

A

Refers to use of retailers name to promote specific products (mainly supermarkets)

ADV
- Help to differentiate themselves
- Low cost to increase sales
- Loyalty

DIS
- Lower perceived quality

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16
Q

3 benefits of branding

A
  1. Added Value
  2. Ability to charge premium prices
  3. Reduced Price Elasticity of Demand
17
Q

4 ways to build a brand

A
  1. USP’s
  2. Advertising
  3. Sponsorship
  4. Social media
18
Q

3 social trends which result in a need to change branding

A
  1. Viral marketing
  2. Social media
  3. Emotional branding