1.3: Potential impacts of hazards for service users, employees and employers

Question 1

Employers

Answer 1

A manager or owner of a care setting who employs staff.
E.g. Headteacher of a school or owner of a residential home.
Employers could face serious consequences, such as being taken to court, being fined or closed down. For example if an individual is seriously injured due to a hoist not being worn out or poorly maintained.
This could also result in a care setting developing a poor reputation for failing and inspection.

Question 2

Employees

Answer 2

Individuals who work in a care setting.
E.g. Nurses in a hospital or teaching in a primary school.
Staff in care settings may develop mental health illnesses such as depression or stress and physical effects such as high blood pressure if their workload is excessive. They may sustain back injuries if they do not receive the correct or adequate training of things such as manual handling.

Question 3

Service Users / Individuals who require Care and Support

Answer 3

Service users - the people who go to a service.
E.g. hospital patients, people attending a day centre etc.
Individuals who require care or support may not receive adequate levels of care if staff do not have enough time to do their job properly due to staff shortages or a lack of training.
Staff who do not maintain high standards of hygiene can cause infection to spread amongst individuals.
An individual requiring care or support might suffer financial loss if their belongings are stolen or damaged while using a service.