1.3 Organizational Objectives Flashcards

1
Q

Vision statement

A

A statement of what the business would like to achieve in the long term.

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2
Q

What do the mission and vision statements have to answer?

A
  • For whom is it?
  • What is the benefit?
  • What do we do?
  • Is it applicable to the business?
  • Do my employees understand it?
  • Can I convert it into genuine strategic actions?
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3
Q

Advantages of the mission and vision statement

A
  • motivates workers/staff
  • help establish the understanding of the business by external groups
  • helps guides employee’s behavior at work with ethical statements
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4
Q

Disadvantages of the mission and vision statement

A
  • too vague
  • virtually impossible to analyze
  • lacking specific detail
  • doesn’t tell managers how to manage
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5
Q

SMART Objectives

A
Smart
Measurable
Achievable 
Realistic 
Time specific
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6
Q

Strategy

A

A long term plan of action for the whole organization, designed to achieve a particular goal.

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7
Q

Tactic

A

A short term policy/decision aimed at resolving a particular problem of meeting a specific part of the overall strategy.

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8
Q

Mission statement

A

A statement of the business’s core aims, phrased in a way to motivate employees and to stimulate interest by outside groups

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9
Q

Types of objectives

A
  • strategic objectives
  • operational objectives
  • ethical objectives
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10
Q

Ethical objectives

A
  • ethical code (define it)

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11
Q

Ansoff’s Matrix

A
  • a model used to show the degree of risk associated with the 4 growth strategies
  • market penetration
  • product development
  • market development
  • diversification
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